Optional Configuration Tasks

Updated: May 7, 2012

Applies To: System Center 2012 - Service Manager, System Center 2012 SP1 - Service Manager

This optional configuration section provides procedures that the Service Provider performs in System Center 2012 – Service Manager, to enable System Center Cloud Services Process Pack Self-Service Portal scenarios.

The Service Provider should perform the following tasks in the order in which they appear.

  1. How to Create Catalog Groups

  2. How to Create User Roles

  3. How to Create Notification Channels, Templates and Subscriptions

  4. How to Configure Service Request Offerings