How to Request Service

Applies To: System Center 2012 - Service Manager, System Center 2012 SP1 - Service Manager

Use the following procedure to request service request using the Service Manager Self-Service Portal.

To request service

1. On the Service Manager Self-Service Portal home page, click List view, select the appropriate request, and then click Go to request form.

2. In the Enter the service request title box, type a name to identify the request.

3. In the Select the service request urgency drop-down list box, select the urgency of the request.

4. In the Select your cloud resources subscription box, type the cloud resources subscription name, click Refresh, and then select the subscription name from the list of subscriptions.

5. Click Refresh under Select a service template.

6. Select the service template from the list of templates provided.

   Tip

   If needed, enter additional requirements in the Provide any additional requirements field.

7. Click Next.

8. Review the information and click Submit.