How to Create an Operations Manager Connector

Updated: May 7, 2012

Applies To: System Center 2012 - Service Manager, System Center 2012 SP1 - Service Manager

The System Center 2012 – Operations Manager configuration item (CI) connector is necessary to import System Center 2012 – Virtual Machine Manager (VMM), virtual machine and cloud data into the System Center 2012 – Service Manager database.

To import objects that are discovered by Operations Manager, Service Manager requires a list of class definitions for these objects; the list of definitions is in the System Center Operations Manager management packs. Therefore, you must import some System Center Operations Manager management packs into Service Manager. When you install Service Manager, a set of System Center Operations Manager management packs for common objects and the required Windows PowerShell scripts are copied to your Service Manager installation folder.

You can use the following procedure to create an Operations Manager CI connector.

To create a System Center 2012 – Operations Manager CI connector

  1. In the Service Manager console, click Administration.

  2. In the Administration pane, click Cloud Services.

  3. In the Cloud Services pane, under Getting Started, click Create an Operations Manager connector.

  4. Perform these steps to complete the Operations Manager CI Connector Wizard:

    1. On the General page, in the Name box, type a name for the new connector. Make sure that the Enable check box is selected, and then click Next.

    2. On the Server Details page, in the Server name box, type the name of the server that is hosting the Operations Manager root management server.

    3. Use one of the following methods to enter credentials:

      • Under Credentials, select the Run As account you created for the CI connector, and then go to step 4d.

      • Under Credentials, click New. In the User name, Password, and Domain boxes, type the credentials for the Run As account, and then click OK. For more information about the permissions that are required for this Run As account, see Accounts Required During Setup in the Deployment Guide for System Center 2012 - Service Manager.

    4. On the Server Details page, click Test Connection. If you receive the following confirmation message, click OK, and then click Next:

      “The connection to the server was successful.”

    5. On the Management Packs page, click Select all, or select the management packs that define the configuration items you want to import, and then click Next.

    6. On the Schedule page, click Next, and then click Create.

To validate the creation of an Operations Manager CI connector

  • Confirm that the objects that Operations Manager discovered are listed as configuration items in Service Manager.

See Also