Install Dynamics 365 for Outlook without an Internet connection

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Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

This section applies to Microsoft Dynamics 365 for Outlook when you use either Microsoft Dynamics 365 (on-premises) or Microsoft Dynamics 365 (online).

There may be occasions when you have to install Dynamics 365 for Outlook where there is no Internet connection available. Common occasions are when you are creating virtual demonstration environments, such as when you use Hyper-V, and environments that use firewalls or other security requirements that block Internet access.

To install Dynamics 365 for Outlook without an Internet connection, you must first download all prerequisite software. To do this, you will need a computer that has an Internet connection to download all the prerequisites beforehand.

Notice that, when you download the Dynamics 365 ISO from MSDN, or have a physical DVD that you are installing from, you will already have all of the prerequisites downloaded. However, if you download the Dynamics 365 for Outlook installation media from the Microsoft Download Center, you must manually build the prerequisite folder structure.

In This Topic

Step 1: Extract the Dynamics 365 for Outlook installation files

Step 2: Create the dependent and optional software subfolders

Step 3: Download the prerequisite files

Step 4: Run Dynamics 365 for Outlook Setup

Step 1: Extract the Dynamics 365 for Outlook installation files

First, create a folder on your local computer and then download the Dynamics 365 for Outlook installation package. It doesn't matter what name you give the folder where you extract the Dynamics 365 for Outlook files. For example, you can name the folder CRMforOutlookwithoutInternet.

After you complete this step there should be several files and folders under the CRMforOutlookwithoutInternet folder you created, including SetupClient.exe.

Step 2: Create the dependent and optional software subfolders

Create the following subfolders under the CRMforOutlookwithoutInternet folder that you created in the previous step.

  1. dotNETFX

  2. ReportViewer

  3. SQLCE

  4. SQLExpr – Required if you use the Go offline capability with Dynamics 365 for Outlook

  5. SQLExprRequiredSp - Required in order to upgrade SQL Express 2008 to 2012. Not required for a new install of SQL Express 2012.

  6. VCRedist

  7. VCRedist10

  8. WindowsIdentityFoundation

  9. SQLSystemCLRTypes

After you are finished the CRMforOutlookwithoutInternet folder looks similar to this.

Folders for setting up CRM for Outlook with no internet

Step 3: Download the prerequisite files

Download the prerequisite components and copy them into the appropriate subfolders as indicated in the following list.

  1. dotNETFX

    Description

    File name and direct download link

    Microsoft .NET Framework 4 (Offline Installer (64 and 32-bit))

    NDP452-KB2901907-x86-x64-AllOS-ENU.exe

  2. ReportViewer

    Description

    File name and direct download link

    Microsoft Report Viewer 2012 Runtime

    ReportViewer.msi

  3. SQLCE

    Description

    File name and direct download link

    Microsoft SQL Server Compact 4.0 SP1 (64-bit)

    SSCERuntime_x64-ENU.exe

    Microsoft SQL Server Compact 4.0 SP1 (32-bit)

    SSCERuntime_x86-ENU.exe

  4. SQLExpr

    Description

    File name and direct download link

    SQL Express 2012 Express SP2 x86 (32-bit, used by both 64 and 32-bit versions of Dynamics 365 for Outlook)

    SQLEXPR_x86_ENU.exe

  5. SQLExprRequiredSp

    Description

    File name and direct download link

    SQL Express 2008 R2 SP3

    SQLEXPR_x86_ENU.exe

  6. VCRedist

    Description

    File name and direct download link

    Microsoft Visual C++ 2013 Redistributable (64-bit)

    vcredist_x64.exe

    Microsoft Visual C++ 2013 Redistributable (32-bit)

    vcredist_x86.exe

  7. VCRedist10

    Description

    File name and direct download link

    Microsoft Visual C++ Redistributable SP 1 (64-bit)

    vcredist_x64.exe

    Microsoft Visual C++ Redistributable SP 1 (32-bit)

    vcredist_x86.exe

  8. WindowsIdentityFoundation

    Description

    File name and direct download link

    Windows Identity Foundation, Windows 7 (64-bit)

    Windows6.1-KB974405-x64.msu

    Windows Identity Foundation, Windows 7 (32-bit)

    Windows6.1-KB974405-x86.msu

    Note

    By default, Windows Identity Foundation (WIF) is already included with Windows 8 and Windows 10.

  9. SQLSystemCLRTypes

    Description

    File name and direct download link

    SQLSysClrTypes.msi (64-bit)

    SQLSysClrTypes

    SQLSysClrTypes.msi (32-bit)

    SQLSysClrTypes

    Important

    After downloading the SQLSysClrTypes.msi file, you must rename it according to the bitness of the client. Rename SQLSysClrTypes.msi to: SQLSysClrTypes_x86.msi for the 32-bit client; SQLSysClrTypes_x64.msi for the 64-bit client.

Step 4: Run Dynamics 365 for Outlook Setup

Now that you have all the Dynamics 365 for Outlook installation files and prerequisites downloaded and saved in the correct folders, you can run Dynamics 365 for Outlook Setup (SetupClient.exe) without an Internet connection.

See Also

Advanced deployment options for Microsoft Dynamics 365 for Outlook

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