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Install CRM 2015 for Outlook without an Internet connection

Applies To: CRM 2015 on-prem, CRM Online

This section applies to Microsoft Dynamics CRM for Microsoft Office Outlook when you use either Microsoft Dynamics CRM 2015 (on-premises) or Microsoft Dynamics CRM Online.

There may be occasions when you have to install Microsoft Dynamics CRM 2015 for Outlook where there is no Internet connection available. Common occasions are when you are creating virtual demonstration environments, such as when you use Hyper-V, and environments that use firewalls or other security requirements that block Internet access.

To install CRM for Outlook without an Internet connection, you must first download all prerequisite components. To do this, you will need a computer that has an Internet connection to download all the prerequisites beforehand.

Notice that, when you download the Microsoft Dynamics CRM 2015 ISO from MSDN, or have a physical DVD that you are installing from, you will already have the Redist folder and all the prerequisites downloaded. However, if you download the CRM for Outlook installation media from the Microsoft Download Center, you must manually build this Redist prerequisite folder structure.

Step 1: Create the Redist folder structure

First, create the Redist folder structure in the installation media at the same level as the Client folder.

The installation media folder structure will appear similar to the following list.

  • Client

  • Redist

  • Depending on the installation media, there may be additional files such as autorun.inf, msvp100.dll, and so on.

ImportantImportant
You must put the Redist folder in the parent directory where the installation files are initially extracted. For example, if the CRM for Outlook installation files are extracted to C:\mscrminstaller, then the Redist folder must be located in C:\mscrminstaller\Redist.

Step 2: Create the subfolders under the Redist folder

Create the following subfolders directly under the Redist folder.

  1. dotNETFX

  2. ReportViewer

  3. SQLCE

  4. SQLExpr – Required if you use the Go offline capability with CRM for Outlook

  5. SQLExprRequiredSp - Required in order to upgrade SQL Express 2008 to 2012. Not required for a new install of SQL Express 2012.

  6. VCRedist

  7. VCRedist10

  8. WindowsIdentityFoundation

Step 3: Download the prerequisite files

Download the prerequisite components and copy them into the Redist folder under the appropriate subfolders, by using the following list.

  1. dotNETFX

     

    Description File name and direct download link

    Microsoft .NET Framework 4.5.2 (Offline Installer (64 and 32-bit))

    NDP452-KB2901907-x86-x64-AllOS-ENU.exe

  2. ReportViewer

     

    Description File name and direct download link

    Microsoft Report Viewer 2012 Runtime

    ReportViewer.msi

  3. SQLCE

     

    Description File name and direct download link

    Microsoft SQL Server Compact 4.0 SP1 (64-bit)

    SSCERuntime_x64-ENU.exe

    Microsoft SQL Server Compact 4.0 SP1 (32-bit)

    SSCERuntime_x86-ENU.exe

  4. SQLExpr

     

    Description File name and direct download link

    SQL Express 2012 Express SP2 x86 (32-bit, used by both 64 and 32-bit versions of CRM for Outlook)

    SQLEXPR_x86_ENU.exe

  5. SQLExprRequiredSp

     

    Description File name and direct download link

    SQL Express 2008 R2 SP3

    SQLEXPR_x86_ENU.exe

  6. VCRedist

     

    Description File name and direct download link

    Microsoft Visual C++ 2013 Redistributable (64-bit) - 12.0.21005

    vcredist_x64.exe

    Microsoft Visual C++ 2013 Redistributable (32-bit) - 12.0.21005

    vcredist_x86.exe

  7. VCRedist10

     

    Description File name and direct download link

    Microsoft Visual C++ Redistributable SP 1 (64-bit) - 10.0.40219

    vcredist_x64.exe

    Microsoft Visual C++ Redistributable SP 1 (32-bit) - 10.0.40219

    vcredist_x86.exe

  8. WindowsIdentityFoundation

     

    Description File name and direct download link

    Windows Identity Foundation, Windows 7 (64-bit) - 6.1.7600.0

    Windows6.1-KB974405-x64.msu

    Windows Identity Foundation, Windows 7 (32-bit) - 6.1.7600.0

    Windows6.1-KB974405-x86.msu

    noteNote
    By default, Windows Identity Framework is already included with Windows 8.

Step 4: Run CRM for Outlook Setup

Now that you have all the prerequisites downloaded and saved in the correct folders, you can run CRM for Outlook Setup without an Internet connection.

See Also

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