Update your credit card information

Published: June 8, 2012

Updated: February 27, 2014

This topic provides online help content for cloud services, such as Windows Intune and Office 365, which rely on Windows Azure Active Directory for identity and directory services.

If you have a Microsoft cloud service subscription, it’s important to keep your organization’s payment information current so that when your subscription is about to renew, your service will continue without interruption. For example, if the credit card that you’ve been using is reissued and has a new expiration date, make sure to update the information in the cloud service.

If a subscription was purchased by another administrator at your organization, you won’t be able to update the credit card information for the subscription. If the credit card that was used to purchase the subscription is about to expire, and the other administrator isn’t able to update the information, you can prevent service interruption by adding a different credit card for the subscription.

To update credit card information or add a credit card, follow these steps.

  1. On the Admin page, on the left pane, under Subscriptions, choose Manage.

  2. On the Billing and subscription management page, click a subscription name.

  3. On the Subscription details page, under Payment details, click Edit.

  4. In the Change payment details wizard, choose a credit card. Or, to add a new credit card, choose New credit card.

  5. Update the information, and then click Next.