Help and additional resources for Microsoft Dynamics 365 (online)
Applies To: Dynamics 365 (online), Dynamics CRM Online
There are several resources available to you covering planning, operating, and using Microsoft Dynamics 365 (online).
In This Topic
Dynamics 365 Help Center
Help for administrators
More self-service help resources
Security and service continuity
Microsoft Dynamics 365 (online) Trust Center
Microsoft Dynamics 365 (online) Security and Compliance Planning Guide
Support and service status
Dynamics 365 Help Center
Use the Help Center to search our entire document set for end-user, admin, or developer content.
Help for administrators
The following are useful resources for administering Microsoft Dynamics 365 (online):
More self-service help resources
Troubleshooting and things to know about Microsoft Dynamics 365 for Outlook
View the Office 365 Service Health Dashboard
Search the Support Blog and Community Forum
Search the Microsoft Knowledge Base
Security and service continuity
When a business allows an external service provider to store and manage its data, key considerations must include security, data protection, privacy, and data ownership. Microsoft takes these concerns seriously and has applied its years of cloud and on-premises experience with security and privacy to delivery of the Microsoft Dynamics 365 (online) service. This focus is highlighted by the 99.9% uptime provision of the service-level agreement (SLA).
Microsoft Dynamics 365 (online) Trust Center
The Microsoft Dynamics 365 (online) Trust Center describes the trust principles concerning security, privacy, service transparency, and compliance in Dynamics 365 (online).
Microsoft Dynamics 365 (online) Security and Compliance Planning Guide
The Microsoft Dynamics 365 (online) Enterprise Planning Guide is designed to help readers understand the key compliance and security considerations associated with planning for a deployment of Dynamics 365 (online) in environments that may include enterprise directory integration services such as directory synchronization and single sign-on.
Support and service status
Office 365 admin portal
The Office 365 admin portal provides tools and resources that can assist you with key Office 365 online service information and tasks such as:
Open a new or review current service requests
Review the current service health of Office 365 instances including Microsoft Dynamics 365 (online)
See Also
Add interoperation features to Microsoft Dynamics 365 (online)
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