Help and additional resources for Microsoft Dynamics 365 (online)


Updated: January 13, 2017

Applies To: Dynamics 365 (online), Dynamics CRM Online

There are several resources available to you covering planning, operating, and using Microsoft Dynamics 365 (online).

Use the Help Center to search our entire document set for end-user, admin, or developer content.

When a business allows an external service provider to store and manage its data, key considerations must include security, data protection, privacy, and data ownership. Microsoft takes these concerns seriously and has applied its years of cloud and on-premises experience with security and privacy to delivery of the Microsoft Dynamics 365 (online) service. This focus is highlighted by the 99.9% uptime provision of the service-level agreement (SLA).

The Microsoft Dynamics 365 (online) Trust Center describes the trust principles concerning security, privacy, service transparency, and compliance in Dynamics 365 (online).

The Microsoft Dynamics 365 (online) Enterprise Planning Guide is designed to help readers understand the key compliance and security considerations associated with planning for a deployment of Dynamics 365 (online) in environments that may include enterprise directory integration services such as directory synchronization and single sign-on.

Office 365 admin portal

The Office 365 admin portal provides tools and resources that can assist you with key Office 365 online service information and tasks such as:

Open a new or review current service requests

Review the current service health of Office 365 instances including Microsoft Dynamics 365 (online)

Review planned maintenance

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