New Hybrid Voice Features

 

Hybrid voice enables customers to leverage the on-premises Enterprise Voice environment for Lync Online users as if they were on-premises Enterprise Voice users. The primary feature of a hybrid voice environment is that Lync Online users can place and receive calls from the on-premises gateway. Other important features are:

  • Media bypass

  • E9-1-1

These features require the tenant administrator to configure on-premises Lync settings onto Office 365.

Media bypass

Media bypass works the same way for Lync Online users as it does for on-premises users. Lync Online PSTN calls are bypassed whenever possible. This is so that the media traffic does not traverse the Lync Online data centers wherever possible.

E9-1-1

Enhanced 9-1-1 works the same way for Lync Online users as it does for on-premises users. The location information and policy of Lync Online users are automatically retrieved and transmitted during an emergency call.

See Also

New Enterprise Voice features in Lync Server 2013

Planning for Hybrid Voice