(IND) Service event group (form) [AX 2012]

Updated: October 17, 2012

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2

Click Service management > Setup > Service agreements > Service event group.

You can create and manage service event groups for continuous service agreements. A continuous service agreement extends for a period that exceeds three months. You can then attach the service event groups to service agreements.

The following table provides descriptions for the controls in this form.

Field

Description

Service event group

Enter a short identifier for the event group.

Description

Enter a brief description of the event group.

Events

Enter the service milestones for the service event group.

Description 
(On the Events FastTab)

Enter a brief description for the event.

Due date

Specify the ending date for each event. This due date determines the date on which the currency exchange rates and service tax rates are calculated for a service order associated with the event.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

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