(IND) Post credit notes for sales orders
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2
Note
This topic has not been fully updated for Microsoft Dynamics AX 2012 R2.
In a business transaction, there is a delay from the time that an order is invoiced to the time that a credit note is raised. During this period, the rate of tax on the sales order might change. You can either levy the applicable tax rate when the order is invoiced or the applicable tax rate when the credit note is raised.
When the credit note is posted, the customer account is credited, and the inventory with taxes and charges is debited.
Click Accounts receivable > Common > Sales orders > All sales orders. Select a sales order and on the Action Pane, on the Sell tab, click Credit note.
In the Create credit note form, select the Tax as per original invoice check box to calculate the tax that is based on the rate that was applicable on the date when the original order was invoiced.
Note
If the Tax as per original invoice check box is not selected, the calculation of the sales tax is based on the date when the credit note is raised.
Enter details for the credit note.
Click OK in the Create credit note form.
In the Sales orders form, validate and post the transaction.
See also
(IND) Sales orders (modified form)