(IND) Service orders (modified form) [AX 2012]

Updated: August 22, 2012

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2

Click Service management > Common > Service orders > Service orders. Open a service order. Alternatively, on the Action Pane, on the Service order tab, in the New group, click Service order to create a new service order.

Use this form to create, view, and change information for a service order and service order lines.

NoteNote

The controls that are described in this topic apply only to your country/region. For full documentation of this form, see the following topic or topics:

Service orders (form)

This tab is displayed only in the Line view of the form, and only if you select an Item transaction type for a service order line.

Tab

Description

Tax information

Enter the India tax information for a customer.

These fields are displayed only in the Line view of the form.

Field

Description

TDS group

The default Tax Deducted at Source (TDS) group that is used to calculate TDS for the customer.

TCS group

The default Tax Collected at Source (TCS) group that is used to calculate TCS for a customer.

Sales tax group

Select the sales tax group for the service order.

Item sales tax group

Select the item sales tax group to apply to the service order line items.

Assessable value

The assessable value for the service order line. The default value is the total of the net amount and the charges for the order line.

Max. retail price

The maximum retail price for the item.

Postal address

The location description of the customer’s address.

Tax information

The tax information that is assigned to the customer based on the selected location.

Tax Identification Number (TIN)

Select the Tax Identification Number (TIN) for the customer.

VAT commodity code

Select the value-added tax (VAT) commodity code that is assigned to the items in the service order.

Registration number

Select the India sales tax registration number for the customer’s primary address.

Form type

Select the type of India sales tax form for the service order line.

Excise type

Select the excise type for the customer.

  • Manufacturer – The customer is a manufacturer of excisable goods.

  • Trader – The customer is a dealer of excisable goods.

ECC number

Select the Excise Control Code (ECC) number for the customer’s primary address.

Excise tariff code

Select the excise tariff code that is assigned to the item or service.

Excise record type

Select the type of the excise record, based on the excisable items or services.

If you selected Trader in the Excise type field, select one of the following options:

  • None

  • RG23D – Record the details of the purchase or sale of goods that was made by a trader or dealer.

If you selected Manufacturer in the Excise type field, select one of the following options:

  • None

  • RG23A – Record the details of the purchase or sale of input goods.

  • RG23C – Record the details of the purchase or sale of capital goods.

NoteNote

You cannot select None in the Excise record type field if excise tax codes are calculated for the line.

Direct settlement

To update the excise amount to an excise register, without using the Sales tax payment form to calculate the sales tax that is due for a given period, select the excise register.

DSA

Select this check box to update the transaction details in the Daily Stock Account (DSA) register.

IEC number

Select the Importer Exporter Code (IEC) number for the customer’s primary address.

Customs tariff code

Modify the export tariff code for the goods. By default, this field displays the export tariff code that is specified for the goods in the Released product details form.

STC number

Select the Service Tax Code (STC) number for the customer’s primary address.

NoteNote

The ledger accounts that are used to post the service tax amounts are identified based on the selected STC number.

Service code

Modify the service code for the items or services.

Tax Account Number (TAN)

Select the Tax Account Number (TAN) that is assigned to the customer’s address location.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

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