(POL) Customers (modified form) [AX 2012]

Updated: October 19, 2012

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2

Click Accounts receivable > Common > Customers > All customers. In the All customers list, double-click a customer account. Or, on the Action Pane, on the Customer tab, in the New group, click Customer to create a customer account.

Use this form to create and maintain your organization’s customer accounts.


The controls that are described in this topic apply only to your country/region. For full documentation of this form, see the following topic or topics:

 Customers (form)




Open a menu with the following items:

  • Packages return – Open the Return packages confirmation form, where you can create, confirm, and post the returned package transactions from a customer.

  • Packages at customer – Open the Return packages transactions form, where you can verify the packages that are issued to customers.



Export sale

Select this check box to identify sales order transactions for the customer as export sales transactions. You can then view the sales order in the Export sale form.

Deposit exempt

Select this check box to indicate that the customer is exempt from the deposit fee.

VAT report date code

Select the date code for value-added tax (VAT) transactions. The date code indicates the period for which the VAT transactions are selected for the VAT register report.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).