Subscription Management for Dynamics 365 (online)

Dynamics CRM 2016

Updated: August 14, 2017

Applies To: Dynamics 365 (online), Dynamics CRM Online


This content is for versions of Dynamics 365 (online) prior to the July 2017 update for Dynamics 365 (online). For the latest documentation, see Administrator Guide for Dynamics 365 Customer Engagement.

If you’re an administrator who performs tasks associated with your organization’s subscription to Microsoft Dynamics 365 (online), this documentation is designed for you. Plus, it can also help other users to ramp up with Dynamics 365 (online).

If you don’t have Dynamics 365 (online), see Try Dynamics 365 (online).

The topic is a roadmap of key administrative and deployment tasks, from adding and registering users through preparing the system for first use, and sending email to users inviting them to access the online service. There are links to step-by-step instructions for every task.


This documentation doesn’t include information about a federated deployment that allows single sign-on (SSO). For more information about identity federation and SSO with the Microsoft Online Services environment, see Prepare for single sign-on.

If you subscribe through Microsoft Online Services, you can also read about how Microsoft Dynamics 365 (online) interacts with Microsoft Office 365. You will learn how this subscription provides you with a single location to manage your subscription to Dynamics 365 (online) and other Office 365 services.

More information:

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