(IND) Create a sales credit note for an excise transaction

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2

Note

This topic has not been fully updated for Microsoft Dynamics AX 2012 R2.

When a customer returns goods and you create a credit note for the order, the calculated excise amount is reversed.

  1. Click Accounts receivable > Common > Sales orders > All sales orders.

  2. Select a sales order and then on the Action Pane, on the Sell tab, in the Create group, click Credit note to create a credit note in the Create credit note form.

  3. Select the Tax as per original invoice check box to apply the tax rate for excise as it was on the date the original order was invoiced.

  4. Select the transactions to include on the credit note.

  5. Click OK to post the credit note.

    You cannot modify the value in the Direct settlement field on the Tax information tab. When you post the sales credit note, the excise amounts are debited to the excise payable accounts regardless of whether you close the excise settlement period or not. The procedure for invoicing the credit note is the same as for invoicing an excisable returned item.

See also

(IND) Sales orders (modified form)

(IND) Copy sales orders (modified form)

(IND) Copy purchase orders (modified form)