Install the Junk Email Reporting Add-in for Microsoft Outlook

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Applies to: Exchange Online, Exchange Online Protection

Topic Last Modified: 2016-01-22

This topic describes how to install (and uninstall) the Microsoft Junk Email Reporting Add-in for Outlook on client computers in your organization. The current version of the add-in (January 2016) includes support for Outlook 2016, Outlook 2013, Outlook 2010, and Outlook 2007.

The add-in (for all supported languages) allows you to report junk email directly from the Outlook ribbon. The English version of the add-in includes additional options for reporting email issues to Microsoft, directly from the ribbon:

  • Report phishing scam emails that you receive

  • Report email incorrectly identified as junk mail.

The Junk Email Reporting Add-in supports the following languages:

  • Simplified Chinese

  • Traditional Chinese

  • Dutch

  • English

  • French

  • German

  • Italian

  • Japanese

  • Korean

  • Portuguese

  • Portuguese (Brazil)

  • Spanish

You can install the Junk Email Reporting Add-in:

  • By running the Windows Installer package as you would any other .msi file. When you install the add-in, a GUI interface opens and prompts you through the installation screens. For more information, see Install the Junk Email Reporting Add-In Using the Setup Wizard. OR

  • By running a silent installation which suppresses the installation user interface. Instead, you specify command-line options which run an installation script. When you install the add-in, additional configuration options are available which are not available through the GUI interface. For more information, see Install the Junk Email Reporting Add-In in Silent Mode.

Installation of the Microsoft Junk Email Reporting Add-in for Microsoft Outlook requires:

  • One of the following operating systems: Windows 10, Windows 8.1, Windows 8, Windows 7 Service Pack 1, Windows 10 Server, Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2

  • Outlook 2016, Outlook 2013, Outlook 2010, or Outlook 2007 (Service Pack 2 or higher)

  • Microsoft Office Primary Interop Assemblies:

  • Microsoft .NET Framework Version 2.0.

NoteNote:
You must have administrator privileges on the computer on which you are installing the add-in.

  1. On your computer, close Outlook.

  2. Go to the Microsoft Download Center page for the Microsoft Junk E-mail Reporting Add-In for Microsoft Outlook http://go.microsoft.com/fwlink/?LinkID=147248 and download the .msi file.

  3. Double-click the .msi file.

  4. On the Welcome to Microsoft Junk Email Reporting Add-in Setup page, click Next.

  5. Review the license agreement, and then click I accept the terms in the License Agreement if you agree to the terms of installation (required to continue installation). Click Next to continue.

  6. When the wizard is complete, click Finish.

  7. Start Outlook.

  8. Look for the Junk button on your Outlook ribbon. You can now report junk email messages to Microsoft by selecting the junk email messages in your Inbox and clicking the Report Junk button.

  9. Choose the down arrow next to Junk for more options such as Report as Phishing if you want to report phishing scam emails to Microsoft. In your junk mail folder, you can also select, Report not junk if an email was incorrectly identified as junk mail.

  1. On your computer, close Outlook.

  2. Open a command prompt.

  3. If you want to perform a straight installation of the add-in, without any optional parameters, specify the following:

    • Computers running x86 Outlook: msiexec /qn /i JunkReportingAdd-in.x86-en.msi

    • Computers running x64 Outlook: msiexec /qn /i JunkReportingAdd-in.x64-en.msi

    You can also specify the optional MaxMessageSelection and BccEmailAddress parameters:

    • MaxMessageSelection   Allows administrators to define the maximum number of messages that can be selected by users for submission in a single click. The range is 1 to 50 messages, and the default value is 10 messages.

      Example: If you want to set the maximum number of messages that can be selected by users for submission in a single click to 16, use the following option as part of the installation command: MaxMessageSelection=16

    • BccEmailAddress   Allows Administrators to set up a mailbox to receive a copy of all their user submissions by setting a Bcc email address. When the mailbox is set up, a copy of all submitted emails will be sent to the BccEmailAddress. Otherwise, the default setting is no Bcc email address.

      Example: If you want to use junkReports@contoso.com as the Bcc email address for all submissions, use the following command: BccEmailAddress="junkReports@contoso.com"

      NoteNote:
      You can set multiple Bcc email addresses by entering them with a semicolon delimiter. Example: BccEmailAddress="junkReports@contoso.com; hollyd@treyresearch.net"

    To add both of these optional parameters based on the above examples, you would specify the following for a computer running x86 Outlook:

    msiexec /qn /i JunkReportingAdd-in.x86-en.msi. MaxMessageSelection=16 BccEmailAddress="junkReports@contoso.com; hollyd@treyresearch.net"
    
  4. After the installation is complete, start Outlook.

  5. Look for the Junk button on your Outlook ribbon. You can now report junk email messages to Microsoft by selecting the junk email messages in your Inbox and clicking the Report Junk button.

  6. Choose the down arrow next to Junk for more options such as Report as Phishing if you want to report phishing scam emails to Microsoft. In your junk mail folder, you can also select, Report not junk if an email was incorrectly identified as junk mail.

Use one of these options to uninstall the Junk Email Reporting Add-in:

NoteNote:
You must have administrator privileges on the computer on which you are uninstalling the add-in.

  1. On your computer, close Outlook.

  2. From the Start menu on your computer, select Control Panel.

  3. Select Programs and Features.

  4. Select Microsoft Junk E-mail Reporting Add-In for Microsoft Office Outlook.

  5. Select Uninstall.

  6. Start Outlook again to confirm that the add-in is no longer displayed on your Outlook ribbon.

  1. On your computer, close Outlook.

    NoteNote:
    If Outlook is running during the uninstall process, it will need to be restarted in order for the add-in to be completely uninstalled.
  2. Re-run the .msi file you previously ran to install the add-in.

    (Go to the Microsoft Download Center page for the Microsoft Junk E-mail Reporting Add-In for Microsoft Outlook http://go.microsoft.com/fwlink/?LinkId=147248, download the .msi file, and then double-click the .msi file.)

  3. Follow the prompts to uninstall the add-in.

  4. Start Outlook again to confirm that the add-in is no longer displayed on your Outlook ribbon.

  1. On your computer, close Outlook.

    NoteNote:
    If Outlook is running during the uninstall process, it will need to be restarted in order for the add-in to be completely uninstalled.
  2. Open a command prompt.

  3. Specify the following command line parameter:

    Computers running x86 Outlook: msiexec /x JunkReportingAdd-in.x86-en.msi /qn MSIRESTARTMANAGERCONTROL="DisableShutdown"

    Computers running x64 Outlook: msiexec /x JunkReportingAdd-in.x64-en.msi /qn MSIRESTARTMANAGERCONTROL="DisableShutdown"

  4. Start Outlook again to confirm that the add-in is no longer displayed on your Outlook ribbon.

 
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