Enabling Tracing and Debugging for the Self Service Portal

Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager

By default, Service Manager disables debugging and tracing for the Self-Service Portal (ASP.NET pages) and for the Service Manager Web service (an ASP.NET application). When contacting Microsoft Product Support Services, they might ask you to enable tracing and debugging for troubleshooting purposes. For more information about debugging and enabling tracing for ASP.NET pages and applications see the following topics:

• ASP.NET Debugging Overview

• ASP.NET Tracing Overview

• How to: Enable Tracing for an ASP.NET Page

• How to: Enable Tracing for an ASP.NET Application

• How to: Enable Debugging for ASP.NET Applications

Managing the System Center 2012 - Service Manager Self-Service Portal