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Office 365 Administration Features

Office 365

Applies to: Office 365

Topic Last Modified: 2015-08-25

The following administration tools are available in Microsoft Office 365.

The Office 365 admin center can be used to set up your organization in the cloud, add users, manage domains, licenses, and much more. In this article, learn how to get to the admin center and learn about the available features and settings. To learn more, see Office 365 admin center.

The Office 365 portal includes the following areas for administering Office 365:


Area Purpose

Getting started pane

This pane includes links and wizards to get admins started using Office 365, including links to videos, a domain setup wizard, and software to download. You can hide and reopen this page as needed.

Users & groups

This is the central place to do most tasks related to users and groups. Admins can add, edit, or delete users; reset passwords; assign licenses; and set up distribution groups, external contacts, and shared mailboxes. For more information, see User Account Management.


This is the central place to manage Office 365 domains. Admins can add or remove domains, view DNS settings, and troubleshoot domain-related issues. For more information, see Domains.


Admins can view the details of their subscriptions and their term end dates, view the number of assigned licenses, and renew and purchase subscriptions.

Service settings

Admins can configure basic settings for all Office 365 services from one location.

The following Exchange Online settings can be managed from the Office 365 portal:

  • Places

  • Facebook and LinkedIn contact sync

  • Calendar settings

  • Email on phones using Exchange ActiveSync

  • External contacts

  • Shared mailboxes

  • Distribution groups

The following SharePoint Online settings can be managed from the Office 365 portal:

  • Manage public website

  • Manage team site

  • Delegate site administrators

The following Skype for Business Online settings can be managed from the Office 365 portal:

  • Instant messaging notifications on mobile devices

  • Dial-in conferencing

  • Online presence

  • External communications

  • Recording

The following additional settings can be managed from the Office 365 portal:

  • Password expiration policy

  • Email on phones using Exchange ActiveSync

  • Instant messaging notifications on mobile devices

Service status

Admins can view service status for all their services, and upcoming planned maintenance.


Admins can search for answers, view solutions to common issues, and access troubleshooting tools. For Sev A (critical) support issues, they can use the phone numbers on this page to contact Support. They can also create a new service request online or review existing service requests. For more information, see Support.

The Azure Active Directory module for Windows PowerShell includes cmdlets that you can use to manage domains and users. For more information see Windows PowerShell cmdlets for Office 365.

Exchange Online and SharePoint Online modules for Windows PowerShell can be used to administer those services. For more information, see Exchange Online cmdlets, and Introduction to the SharePoint Online management shell.

Azure Rights Management (RMS) provides content authors with the ability to protect content by adding limitations such as who can open, modify, copy, print, forward, or take other actions, which is known as Information Rights Management (IRM). All Office 365 users can view IRM-protected content. For more information, see Rights Management.

To view feature availability across Office 365 plans, see Office 365 Platform Service Description.

If you have comments or questions about this topic, we'd love to hear from you. Just send your feedback to Office 365 Service Description Feedback. Your comments will help us provide the most accurate and concise content.

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