Office 365 Platform Service Description

 

Applies to: Office 365

Topic Last Modified: 2017-02-16

Microsoft Office 365 is available in a variety of plans to best meet the needs of your organization. If you’re looking for the differences between the Office 365 plans, including Exchange Online plans, this article will show you which features are included in each of them.

Microsoft Office 365 delivers the power of cloud productivity to businesses of all sizes, helping save time, money, and free up valued resources. Office 365 combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services—including Microsoft Exchange Online, Microsoft SharePoint Online, Office Online, and Microsoft Skype for Business Online—to help users be productive from virtually anywhere through the Internet.

To compare features across plans, see Compare Office 365 for Business plans or, for a more detailed list of features, see the relevant service description at Office 365 Service Descriptions.

For information on Office 365 Germany, start with the Office 365 Germany page.

TipTip:
You can export, save, and print pages in the Office 365 Service Descriptions. Learn how to export multiple pages.

Office 365 is available in a variety of plans in order to best meet the needs of your organization. For information about different plans, including standalone plan options and information on moving from one plan to another, see Office 365 Plan Options.

For organizations that qualify for Office 365 Nonprofit plans, these plans include exactly the same features as the corresponding business plans (for example, Office 365 Nonprofit Enterprise E5 includes the same features as Office 365 Enterprise E5). The only difference between the equivalent plans is the price you pay. For more information about Office 365 Nonprofit plans, see Office 365 Nonprofit plans and pricing, and this FAQ.

For system requirements for Office 365, the monthly subscription-based service available for business, education, and government organizations, please see Office 365 system requirements.

The following table lists all Office 365 platform features.

For specific information about pricing and features in the plans for various business types, see the following pages:

 

Feature

Office 365 Business Essentials

Office 365 Business Essentials operated by 21Vianet30

Office 365 Germany Business Essentials

Office 365 Business

Office 365 Business operated by 21Vianet30

Office 365 Germany Business

Office 365 Business Premium

Office 365 Business Premium operated by 21Vianet30

Office 365 Germany Business Premium

Office 365 Education

Office 365 Education operated by 21Vianet30

Office 365 Germany Education

Office 365 Enterprise E1

Office 365 Enterprise E1 operated by 21Vianet30

Office 365 Germany Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E3 operated by 21Vianet30

Office 365 Germany Enterprise E3

Office 365 Enterprise E5

Office 365 E5 Education

Office 365 Enterprise K1

Office 365 Enterprise K1 operated by 21Vianet30

Office 365 Germany Enterprise K1

Office 365 System Requirements

Designed to work with Internet Explorer 10 and 11

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Designed to work with Internet Explorer 8 and 928

No

No

No

No

No

No

No

No

Designed to work with current version of Firefox, Google Chrome, and Safari

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Designed to work with Office 365 ProPlus35

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Designed to work with Office Professional Plus 201335, 37

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Designed to work with Office Professional Plus 201038

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Designed to work with Office clients in extended support

No

No

No

No

No

No

No

No

Requires a specific operating system1

No

No

No

No

No

No

No

No

Requires installation of Office Service Packs within 12 months of release

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Office 365 Administration Features

Administer Office 365 by using the Office 365 admin center or Windows PowerShell

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Protect content by using Azure RMS

No2

No2

No2

No2

No2

Yes39

Yes39

No2

Office 365 Suite Features

Office 365 Business Essentials

Office 365 Business Essentials operated by 21Vianet30

Office 365 Germany Business Essentials

Office 365 Business

Office 365 Business operated by 21Vianet30

Office 365 Germany Business

Office 365 Business Premium

Office 365 Business Premium operated by 21Vianet30

Office 365 Germany Business Premium

Office 365 Education

Office 365 Education operated by 21Vianet30

Office 365 Germany Education

Office 365 Enterprise E1

Office 365 Enterprise E1 operated by 21Vianet30

Office 365 Germany Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E3 operated by 21Vianet30

Office 365 Germany Enterprise E3

Office 365 Enterprise E5

Office 365 E5 Education

Office 365 Enterprise K1

Office 365 Enterprise K1 operated by 21Vianet30

Office 365 Germany Enterprise K1

Office Delve9

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Microsoft MyAnalytics

No

No

No

No

No

No

Yes39

No

Office 365 Groups

Yes

No

Yes

Yes

Yes

Yes

Yes

Yes

Office 365 Video

No

No

No

Yes

Yes

Yes

Yes

No

Sway9, 39

Yes

Yes

Yes

Yes

Yes12

Yes12

Yes12

Yes12

Microsoft Planner9, 39

Yes

No

Yes

Yes

No

No

Yes

No

Microsoft Teams

Yes9, 39

No

Yes9, 39

No

Yes9, 31, 39

Yes9, 31, 39

Yes9, 31, 39

No

User Account Management

Office 365 Business Essentials

Office 365 Business Essentials operated by 21Vianet30

Office 365 Germany Business Essentials

Office 365 Business

Office 365 Business operated by 21Vianet30

Office 365 Germany Business

Office 365 Business Premium

Office 365 Business Premium operated by 21Vianet30

Office 365 Germany Business Premium

Office 365 Education

Office 365 Education operated by 21Vianet30

Office 365 Germany Education

Office 365 Enterprise E1

Office 365 Enterprise E1 operated by 21Vianet30

Office 365 Germany Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E3 operated by 21Vianet30

Office 365 Germany Enterprise E3

Office 365 Enterprise E5

Office 365 E5 Education

Office 365 Enterprise K1

Office 365 Enterprise K1 operated by 21Vianet30

Office 365 Germany Enterprise K1

Cloud identity, Federated identity, or Multi-factor authentication

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Office 365 desktop setup9

Yes

No

Yes

Yes

Yes

Yes

Yes

Yes

Bulk upload Using .csv files

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Directory Sync tool

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Exchange simple (cutover) migration

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Delete accounts and reset user passwords from Office 365 or by using Windows PowerShell3

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Users can change their own password

Yes 5

Yes5, 9

Yes 5

Yes 5

Yes 5

Yes 5

Yes 5

Yes 5

Manage licenses

Yes7

Yes7

Yes7

Yes7 8

Yes7 8

Yes7 8

Yes7 8

Yes7 8

Manage security groups from Office 365

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Multiple administrator roles available

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Allow a partner to administer Office 365 for you

Yes9

Yes9

Yes9

Yes9

Yes9

Yes9

Yes

Yes9

Azure Active Directory services

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Domains

Office 365 Business Essentials

Office 365 Business Essentials operated by 21Vianet30

Office 365 Germany Business Essentials

Office 365 Business

Office 365 Business operated by 21Vianet30

Office 365 Germany Business

Office 365 Business Premium

Office 365 Business Premium operated by 21Vianet30

Office 365 Germany Business Premium

Office 365 Education

Office 365 Education operated by 21Vianet30

Office 365 Germany Education

Office 365 Enterprise E1

Office 365 Enterprise E1 operated by 21Vianet30

Office 365 Germany Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E3 operated by 21Vianet30

Office 365 Germany Enterprise E3

Office 365 Enterprise E5

Office 365 E5 Education

Office 365 Enterprise K1

Office 365 Enterprise K1 operated by 21Vianet30

Office 365 Germany Enterprise K1

Add custom 2nd-level domains, like fourthcoffee.com

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Add custom 3rd-level domains, like marketing.fourthcoffee.com

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Add up to 900 custom domains

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

DNS records managed by Office 365 (full redelegation)

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes

DNS records managed at your DNS hosting provider (partial redelegation)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Use name.onmicrosoft.com17, 34 domain or a custom domain name for email addresses and Skype for Business Online

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Use name-public.sharepoint.com14, 37 or a custom domain name for your SharePoint Online Public Website

Yes6, 21

Yes6, 21

Yes6, 21

Yes6, 21

Yes6, 21

Yes6, 21

Yes6, 21

Yes6, 21

Use name.sharepoint.com15, 33 for your team site

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Use a custom domain name for your team site

No

No

No

No

No

No

No

No

Host a public website with a different provider

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Use a different provider for email and IM

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Host multiple SharePoint Online Public Websites with custom domain names

No6

No6

No6

No6

No6

No6

No6

No6

Domain ownership verification required for custom domains

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Automated domain purchase and domain verification available for domains purchased through Go Daddy

Yes9, 36

Yes9, 36

Yes9, 36

Yes9, 36

Yes9, 36

Yes9, 36

Yes9, 36

Yes9, 36

Service Health and Continuity

Office 365 Business Essentials

Office 365 Business Essentials operated by 21Vianet30

Office 365 Germany Business Essentials

Office 365 Business

Office 365 Business operated by 21Vianet30

Office 365 Germany Business

Office 365 Business Premium

Office 365 Business Premium operated by 21Vianet30

Office 365 Germany Business Premium

Office 365 Education

Office 365 Education operated by 21Vianet30

Office 365 Germany Education

Office 365 Enterprise E1

Office 365 Enterprise E1 operated by 21Vianet30

Office 365 Germany Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E3 operated by 21Vianet30

Office 365 Germany Enterprise E3

Office 365 Enterprise E5

Office 365 E5 Education

Office 365 Enterprise K1

Office 365 Enterprise K1 operated by 21Vianet30

Office 365 Germany Enterprise K1

Status information available on the Service health or Service status page

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Status of individual alerts available on the Office 365 admin center dashboard

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Service health RSS feed

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Reports

Office 365 Business Essentials

Office 365 Business Essentials operated by 21Vianet30

Office 365 Germany Business Essentials

Office 365 Business

Office 365 Business operated by 21Vianet30

Office 365 Germany Business

Office 365 Business Premium

Office 365 Business Premium operated by 21Vianet30

Office 365 Germany Business Premium

Office 365 Education

Office 365 Education operated by 21Vianet30

Office 365 Germany Education

Office 365 Enterprise E1

Office 365 Enterprise E1 operated by 21Vianet30

Office 365 Germany Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E3 operated by 21Vianet30

Office 365 Germany Enterprise E3

Office 365 Enterprise E5

Office 365 E5 Education

Office 365 Enterprise K1

Office 365 Enterprise K1 operated by 21Vianet30

Office 365 Germany Enterprise K1

Active and inactive mailboxes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

New and deleted mailboxes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

New and deleted groups

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Mailbox usage

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Types of mailbox connections

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Sent and received mail

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Top senders and recipients

Yes

--

Yes

Yes

Yes

Yes

Yes

Yes

Spam detections

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Malware detections

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Top malware for mail

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Rule matches for mail

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Top rule matches for mail

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Top DLP policy matches for mail

No

No

No

No

No

Yes

Yes

Yes9

DLP policy matches by severity for mail

No

No

No

No

No

Yes

Yes

Yes9

DLP policy matches, overrides, and false positives for mail

No

No

No

No

No

Yes

Yes

Yes9

Top DLP rule matches for mail

No

No

No

No

No

Yes

Yes

Yes9

IM and audio sessions

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Application sharing, web, and dial-in conferences

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Video, application sharing, and file transfer sessions

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

IM and audio/video conferences

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Downloadable mail protection reports

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Browser used

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Operating system used

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create your own reports using Office 365 reporting web services

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Service Updates

Office 365 Business Essentials

Office 365 Business Essentials operated by 21Vianet30

Office 365 Germany Business Essentials

Office 365 Business

Office 365 Business operated by 21Vianet30

Office 365 Germany Business

Office 365 Business Premium

Office 365 Business Premium operated by 21Vianet30

Office 365 Germany Business Premium

Office 365 Education

Office 365 Education operated by 21Vianet30

Office 365 Germany Education

Office 365 Enterprise E1

Office 365 Enterprise E1 operated by 21Vianet30

Office 365 Germany Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E3 operated by 21Vianet30

Office 365 Germany Enterprise E3

Office 365 Enterprise E5

Office 365 E5 Education

Office 365 Enterprise K1

Office 365 Enterprise K1 operated by 21Vianet30

Office 365 Germany Enterprise K1

Regular updates provided to all customers

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Notifications sent to Message Center when action is required

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Roadmap.office.com for some service updates

Yes

--

Yes

Yes

Yes

Yes

Yes

Yes

Option to turn on First Release

Yes9

--

Yes9

Yes9

Yes

Yes

Yes

Yes

Help and Training

Office 365 Business Essentials

Office 365 Business Essentials operated by 21Vianet30

Office 365 Germany Business Essentials

Office 365 Business

Office 365 Business operated by 21Vianet30

Office 365 Germany Business

Office 365 Business Premium

Office 365 Business Premium operated by 21Vianet30

Office 365 Germany Business Premium

Office 365 Education

Office 365 Education operated by 21Vianet30

Office 365 Germany Education

Office 365 Enterprise E1

Office 365 Enterprise E1 operated by 21Vianet30

Office 365 Germany Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E3 operated by 21Vianet30

Office 365 Germany Enterprise E3

Office 365 Enterprise E5

Office 365 E5 Education

Office 365 Enterprise K1

Office 365 Enterprise K1 operated by 21Vianet30

Office 365 Germany Enterprise K1

Online help

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Community

Yes9

Yes9

Yes9

Yes9

Yes9

Yes9

Yes

Yes9

Office 365 TechCenter

Yes24

Yes24

Yes24

Yes24

Yes24

Yes24

Yes24

Yes24

Other self-help resources

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Self-paced training

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Networking

Office 365 Business Essentials

Office 365 Business Essentials operated by 21Vianet30

Office 365 Germany Business Essentials

Office 365 Business

Office 365 Business operated by 21Vianet30

Office 365 Germany Business

Office 365 Business Premium

Office 365 Business Premium operated by 21Vianet30

Office 365 Germany Business Premium

Office 365 Education

Office 365 Education operated by 21Vianet30

Office 365 Germany Education

Office 365 Enterprise E1

Office 365 Enterprise E1 operated by 21Vianet30

Office 365 Germany Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E3 operated by 21Vianet30

Office 365 Germany Enterprise E3

Office 365 Enterprise E5

Office 365 E5 Education

Office 365 Enterprise K1

Office 365 Enterprise K1 operated by 21Vianet30

Office 365 Germany Enterprise K1

IPv4 and IPv6 protocols

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Trust

Office 365 Business Essentials

Office 365 Business Essentials operated by 21Vianet30

Office 365 Germany Business Essentials

Office 365 Business

Office 365 Business operated by 21Vianet30

Office 365 Germany Business

Office 365 Business Premium

Office 365 Business Premium operated by 21Vianet30

Office 365 Germany Business Premium

Office 365 Education

Office 365 Education operated by 21Vianet30

Office 365 Germany Education

Office 365 Enterprise E1

Office 365 Enterprise E1 operated by 21Vianet30

Office 365 Germany Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E3 operated by 21Vianet30

Office 365 Germany Enterprise E3

Office 365 Enterprise E5

Office 365 E5 Education

Office 365 Enterprise K1

Office 365 Enterprise K1 operated by 21Vianet30

Office 365 Germany Enterprise K1

Privacy, Security, and Transparency

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Office 365 Advanced eDiscovery

No

No

No

No

No

No

Yes

No

Customer Lockbox

No

No

No

No

No

No

Yes

No

Advanced Threat Protection

No

No

No

No

No

No

Yes

No

Compliance40

SAS 70 / SSAE16 Assessments

Yes9

Yes9

Yes9

Yes9

Yes9

Yes9

Yes

Yes9

ISO 27001 certified

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

EU Model Clauses

Yes9

Yes9

Yes9

Yes9

Yes9

Yes9

Yes

Yes9

EU Safe Harbor

Yes9

Yes9

Yes9

Yes9

Yes9

Yes9

Yes

Yes9

HIPAA-Business Associate Agreement

Yes9

Yes9

Yes9

Yes9

Yes9

Yes9

Yes

Yes9

FISMA Authority to Operate

Yes9

Yes9

Yes9

Yes9

Yes9

Yes9

Yes

Yes9

Microsoft Data Processing Agreement

Yes9

Yes9

Yes9

Yes 9

Yes 9

Yes 9

Yes

Yes 9

PCI-governed PAN data

No

No

No

No

No

No

No

No

Service Continuity

BlackBerry

Office 365 Business Essentials

Office 365 Business Essentials operated by 21Vianet30

Office 365 Germany Business Essentials

Office 365 Business

Office 365 Business operated by 21Vianet30

Office 365 Germany Business

Office 365 Business Premium

Office 365 Business Premium operated by 21Vianet30

Office 365 Germany Business Premium

Office 365 Education

Office 365 Education operated by 21Vianet30

Office 365 Germany Education

Office 365 Enterprise E1

Office 365 Enterprise E1 operated by 21Vianet30

Office 365 Germany Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E3 operated by 21Vianet30

Office 365 Germany Enterprise E3

Office 365 Enterprise E5

Office 365 E5 Education

Office 365 Enterprise K1

Office 365 Enterprise K1 operated by 21Vianet30

Office 365 Germany Enterprise K1

BlackBerry® Business Cloud Services

Yes9

Yes9

Yes9

Yes9

Yes9

Yes9

Yes

No

Use BlackBerry Internet Service (BIS)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Partners

Create trial invitations and purchase orders for a customer who is using the specified plan

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Provide delegated administration

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Service Level Agreement18

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Product Use Rights19

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

NoteNote:
1   Office 365 and Office 365 operated by 21Vianet do not provide support for any operating system that is not supported by its manufacturer.
2   Azure RMS is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure RMS features require a subscription to Office 365 ProPlus, which is not included with Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise E1, Office 365 Education, or Office 365 Enterprise K1.
3   If using directory synchronization with a local Active Directory, you must delete accounts or change passwords by using the local Active Directory, rather than the Office 365 portal or by using the Azure Active Directory module for Windows PowerShell.
5   To learn how to set self-service password management policies for users, see Manage Passwords in Azure AD.
6   You can have only one Public Website with Office 365, unless you’ve upgraded from an earlier version of Office 365. In that case, you have two Public Websites, but only one of them can be hosted with a custom domain name. For more information about working with the two websites for Business subscriptions, see Work with your two Office 365 Public Websites. If you have a different subscription, learn more about public websites at Public Website help for Office 365.
7   Reducing seats that were purchased with a term discount may be subject to an early termination fee. This is not applicable for subscriptions paid on a monthly basis.
8   Office 365 Education plans do not support license seat changes from the Office 365 Admin Center:
9   Not yet available in Office 365 operated by 21Vianet.
12 Sway is not currently available for customers in certain geographies. Some legacy Office 365 plans that are no longer in market as of August 2015 may also not have access to Sway.
14 For Office 365 operated by 21Vianet in China, address is name-public.sharepoint.cn
15 For Office 365 operated by 21Vianet in China, address is name.sharepoint.cn
17 For Office 365 operated by 21Vianet in China, address is name.partner.onmschina.cn
18 For Office 365 operated by 21Vianet, see the Service Level Agreement here.
19 For Office 365 operated by 21Vianet, see 21Vianet’s Online Services Standard Agreement for Office 365.
20 Windows PowerShell can be used with Office 365 Small Business and Office 365 Small Business Premium, but is not recommended.
21 China Internet compliance policy requires that you get an Internet Content Provider (ICP) number for a public website. For more information, see the corresponding ICP topic.
22 Using a custom domain name for your SharePoint Online public website is only possible if you redirect your name server records to Office 365 name servers.
23 The default for Office 365 Small Business Premium is full redelegation. However, if you do not redirect the name server records, partial redelegation is available, with some service limitations.
24 Some TechNet content may not apply to Office 365 operated by 21Vianet.
25 In Office 365 Small Business and Office 365 Small Business Premium, you have a choice between having Office 365 manage your DNS records (full redelegation) and managing your own DNS records (partial redelegation). If you choose to have Office 365 manage your DNS records, you can’t use a different provider for email or IM.
26 Optional services provided directly by Microsoft, and subject to Microsoft’s Terms of Service and privacy statements.
27 See the Office 365 ProPlus tab for more information.
28 Diminished experience. If your organization is dependent upon Internet Explorer 8 or Internet Explorer 9 to access older web apps and services, you may want to consider upgrading to Internet Explorer 11 and evaluating Enterprise Mode for Internet Explorer 11. This update helps provide better backward compatibility for legacy web apps.
30 The Office 365 operated by 21Vianet version of Office 365 is specific to China.
31 Microsoft Teams is available in Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise (E1, E3, E5). It is not yet available for Office 365 Education plans.
33 For Office 365 Germany, address is name.sharepoint.de
34 For Office 365 Germany, address is name.onmicrosoft.de
35 The right to use client software applications, such as Office 365 ProPlus Office 2016, and Office 2013 is included in some Office 365 Germany plans. Client software applications run on an end user’s device rather than in data centers in Germany. For purposes of your agreement with Microsoft, client software applications are not German Online Services. Client software applications also may enable an end user to access online services that are not German Online Services. German data residency commitments and access control by the German data trustee apply only to the German Online Services.
36 Automated domain purchase is not available in Office 365 Germany.
37 Modern authentication must be enabled for use with Office 365 Germany.
38 Not available in Office 365 Germany.
39 Coming soon to Office 365 Germany.
40 Office 365 Germany is built in adherence to the cloud security and compliance standards of Office 365. Office 365 offers a comprehensive set of certifications, independently assessed by accredited auditors as part of SOC, ISO and audits. The certifications include ISO 27001/27002, 27017, 27018 and SOC 1 & 2 certification. The additional data trustee controls in Office 365 Germany will be evaluated by independent assessors as part of our annual ISO and SOC audits.

Comments or questions about this topic? Send your feedback to Office 365 Service Description Feedback. Need help with Office 365? Visit the Microsoft support center. Want to chat with a customer service representative? Go to the Select a plan page and click Chat now in the red banner at the top.

 
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