Office 365 Platform Service Description

 

Applies to: Office 365

Topic Last Modified: 2017-11-28

Microsoft Office 365 is available in a variety of plans to best meet the needs of your organization. If you’re looking for the differences between the Office 365 plans, including Exchange Online plans, this article will show you which features are included in each of them.

Microsoft Office 365 delivers the power of cloud productivity to businesses of all sizes, helping save time, money, and free up valued resources. Office 365 combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services—including Microsoft Exchange Online, Microsoft SharePoint Online, Office Online, and Microsoft Skype for Business Online—to help users be productive from virtually anywhere through the Internet.

To compare features across plans, see Compare Office 365 for Business plans or, for a more detailed list of features, see the relevant service description at Office 365 Service Descriptions.

Office 365 is available in a variety of plans in order to best meet the needs of your organization. For information about different plans, including standalone plan options and information on moving from one plan to another, see Office 365 Plan Options.

To learn about volume licensing for Office 365, see Licensing Terms and Documentation.

For organizations that qualify for Office 365 Nonprofit plans, these plans include exactly the same features as the corresponding business plans (for example, Office 365 Nonprofit Enterprise E5 includes the same features as Office 365 Enterprise E5). The only difference between the equivalent plans is the price you pay. For more information about Office 365 Nonprofit plans, see Office 365 Nonprofit plans and pricing, and this FAQ.

For system requirements for Office 365, the monthly subscription-based service available for business, education, and government organizations, please see Office 365 system requirements.

For information about Service Level Agreements, see Service Level Agreement. For information about recent uptimes for Office 365, see Transparent operations from Office 365.

For information about the Security & Compliance Center and links to additional information and availability, see Office 365 Security & Compliance Center.

To learn where your data is stored, see the data storage map.

The following table lists all Office 365 platform features.

For specific information about pricing and features in the plans for various business types, see the following pages:

Several of the Office 365 for business plans have add-ons that you can buy for your subscription. An add-on provides additional functionality to the subscription. For more information, see "Add-ons that are available for different versions of Office 365 for Business" in Buy or edit an add-on for Office 365 for business.

 

Feature

Office 365 Business Essentials

Office 365 Business

Office 365 Business Premium

Office 365 Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E5

Office 365 Enterprise F1

Office 365 Administration Features

Administer Office 365 by using the Office 365 admin center or Windows PowerShell

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Protect content by using Azure Information Protection

No2

No2

No2

No2

Yes

Yes

No2

Office 365 Suite Features

Office 365 Business Essentials

Office 365 Business

Office 365 Business Premium

Office 365 Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E5

Office 365 Enterprise F1

Microsoft Bookings

No

No

Yes

No

No

No

No

Microsoft Flow

Yes

No

Yes

Yes

Yes

Yes

Yes14

Microsoft Forms

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Microsoft Graph API

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Microsoft MyAnalytics

No

No

No

No

No

Yes

No

Microsoft Planner

Yes

No

Yes

Yes

Yes

Yes

No

Microsoft PowerApps

Yes

No

Yes

Yes

Yes

Yes

Yes13

Microsoft StaffHub

No

No

No

Yes

Yes

Yes

Yes

Microsoft Stream

No

No

No

Yes

Yes

Yes

Yes18

Microsoft Sway

Yes

Yes

Yes

Yes8

Yes8

Yes8

Yes8

Microsoft Teams10

Yes

No

Yes

Yes

Yes

Yes

Yes12

Office Delve

Yes

Yes

Yes

Yes

Yes

Yes

No

Office 365 Groups

Yes

No

Yes

Yes

Yes

Yes

Yes

Office 365 Video

No

No

No

Yes

Yes

Yes

Yes11

OneNote Class Notebook

No

No

No

No

No

Yes15

No

User Account Management

Office 365 Business Essentials

Office 365 Business

Office 365 Business Premium

Office 365 Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E5

Office 365 Enterprise F1

Cloud identity, Federated identity, or Multi-factor authentication

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Office 365 desktop setup

Yes

No

Yes

Yes

Yes

Yes

Yes

Bulk upload Using .csv files

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Directory Sync tool

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Exchange simple (cutover) migration

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Delete accounts and reset user passwords from Office 365 or by using Windows PowerShell3

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Users can change their own password4

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Manage licenses

Yes6

Yes6

Yes6

Yes6

Yes6

Yes6

Yes6

Manage security groups from Office 365

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Multiple administrator roles available

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Allow a partner to administer Office 365 for you

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Azure Active Directory services

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Domains

Office 365 Business Essentials

Office 365 Business

Office 365 Business Premium

Office 365 Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E5

Office 365 Enterprise F1

Add custom 2nd-level domains, like fourthcoffee.com

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Add custom 3rd-level domains, like marketing.fourthcoffee.com

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Add up to 900 custom domains

Yes

Yes

Yes

Yes

Yes

Yes

Yes

DNS records managed by Office 365 (full redelegation)

Yes

Yes

Yes

No

Yes

Yes

Yes

DNS records managed at your DNS hosting provider (partial redelegation)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Use name.onmicrosoft.com domain or a custom domain name for email addresses and Skype for Business Online

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Use name-public.sharepoint.com or a custom domain name for your SharePoint Online Public Website5

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Use name.sharepoint.com for your team site

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Use a custom domain name for your team site

No

No

No

No

No

No

No

Host a public website with a different provider

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Use a different provider for email and IM

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Host multiple SharePoint Online Public Websites with custom domain names5

No

No

No

No

No

No

No

Domain ownership verification required for custom domains

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Automated domain purchase and domain verification available for domains purchased through Go Daddy

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Service Health and Continuity

Office 365 Business Essentials

Office 365 Business

Office 365 Business Premium

Office 365 Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E5

Office 365 Enterprise F1

Status information available on the Service health or Service status page

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Status of individual alerts available on the Office 365 admin center dashboard

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Service health RSS feed

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Reports

Office 365 Business Essentials

Office 365 Business

Office 365 Business Premium

Office 365 Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E5

Office 365 Enterprise F1

Active and inactive mailboxes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

New and deleted mailboxes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

New and deleted groups

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Mailbox usage

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Types of mailbox connections

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Sent and received mail

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Top senders and recipients

Yes

--

Yes

Yes

Yes

Yes

Yes

Spam detections

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Malware detections

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Top malware for mail

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Rule matches for mail

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Top rule matches for mail

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Top DLP policy matches for mail

No

No

No

No

Yes

Yes

Yes

DLP policy matches by severity for mail

No

No

No

No

Yes

Yes

Yes

DLP policy matches, overrides, and false positives for mail

No

No

No

No

Yes

Yes

Yes

Top DLP rule matches for mail

No

No

No

No

Yes

Yes

Yes

IM and audio sessions

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Application sharing, web, and dial-in conferences

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Video, application sharing, and file transfer sessions

Yes

Yes

Yes

Yes

Yes

Yes

Yes

IM and audio/video conferences

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Downloadable mail protection reports

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Browser used

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Operating system used

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Create your own reports using Office 365 reporting web services

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Service Updates

Office 365 Business Essentials

Office 365 Business

Office 365 Business Premium

Office 365 Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E5

Office 365 Enterprise F1

Regular updates provided to all customers

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Notifications sent to Message Center when action is required

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Roadmap.office.com for some service updates

Yes

--

Yes

Yes

Yes

Yes

Yes

Option to turn on First Release

Yes

--

Yes

Yes

Yes

Yes

Yes

Help and Training

Office 365 Business Essentials

Office 365 Business

Office 365 Business Premium

Office 365 Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E5

Office 365 Enterprise F1

Online help

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Community

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Other self-help resources

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Self-paced training

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Networking

Office 365 Business Essentials

Office 365 Business

Office 365 Business Premium

Office 365 Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E5

Office 365 Enterprise F1

IPv4 and IPv6 protocols

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Trust

Office 365 Business Essentials

Office 365 Business

Office 365 Business Premium

Office 365 Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E5

Office 365 Enterprise F1

Privacy, Security, and Transparency

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Advanced Security Management

No

No

No

No

No

Yes

No

Advanced Threat Protection

No

No

No

No

No

Yes

No

Customer Lockbox

No

No

No

No

No

Yes

No

Customer Key for Office 36516

No

No

No

No

No

Yes

No

Office 365 Advanced eDiscovery17

No

No

No

No

No

Yes

No

Secure Score7

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Threat Intelligence

No

No

No

No

No

Yes

No

Compliance

SAS 70 / SSAE16 Assessments

Yes

Yes

Yes

Yes

Yes

Yes

Yes

ISO 27001 certified

Yes

Yes

Yes

Yes

Yes

Yes

Yes

EU Model Clauses

Yes

Yes

Yes

Yes

Yes

Yes

Yes

EU Safe Harbor

Yes

Yes

Yes

Yes

Yes

Yes

Yes

HIPAA-Business Associate Agreement

Yes

Yes

Yes

Yes

Yes

Yes

Yes

FISMA Authority to Operate

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Microsoft Data Processing Agreement

Yes

Yes

Yes

Yes

Yes

Yes

Yes

PCI-governed PAN data

No

No

No

No

No

No

No

Service Continuity

BlackBerry

Office 365 Business Essentials

Office 365 Business

Office 365 Business Premium

Office 365 Germany Business Premium

Office 365 Enterprise E1

Office 365 Enterprise E3

Office 365 Enterprise E5

Office 365 Enterprise F1

Use BlackBerry Internet Service (BIS)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Partners

Create trial invitations and purchase orders for a customer who is using the specified plan

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Provide delegated administration

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Service Level Agreement

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Product Use Rights

Yes

Yes

Yes

Yes

Yes

Yes

Yes

NoteNote:
1 Office 365 does not provide support for any operating system that is not supported by its manufacturer.
2 Azure Information Protection is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Office 365 ProPlus, which is not included with Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise E1, Office 365 Education, or Office 365 Enterprise F1.
3 If using directory synchronization with a local Active Directory, you must delete accounts or change passwords by using the local Active Directory, rather than the Office 365 portal or by using the Azure Active Directory module for Windows PowerShell.
4 To learn how to set self-service password management policies for users, see Manage Passwords in Azure AD.
5 You can have only one Public Website with Office 365, unless you’ve upgraded from an earlier version of Office 365. In that case, you have two Public Websites, but only one of them can be hosted with a custom domain name. For more information about working with the two websites for Business subscriptions, see Work with your two Office 365 Public Websites. If you have a different subscription, learn more about public websites at Public Website help for Office 365.
6 Reducing seats that were purchased with a term discount may be subject to an early termination fee. This is not applicable for subscriptions paid on a monthly basis.
7 Available at https://securescore.office.com. Requires admin permissions. For more information, see Introducing the Office 365 Secure Score.
8 Microsoft Sway is not currently available for customers in certain geographies. Some legacy Office 365 plans that are no longer in market as of August 2015 may also not have access to Microsoft Sway.
9 Diminished experience. If your organization is dependent upon Internet Explorer 8 or Internet Explorer 9 to access older web apps and services, you may want to consider upgrading to Internet Explorer 11 and evaluating Enterprise Mode for Internet Explorer 11. This update helps provide better backward compatibility for legacy web apps.
10 Microsoft Teams is available in Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise (E1, E3, E5, F1). It is not yet available for Office 365 Education plans.
11 In Office 365 Enterprise F1, Office 365 Video is limited to viewing only (no publishing or sharing).
12 InOffice 365 Enterprise F1, one-to-one audio/visual calls are supported. Meetings rights are limited to join only (no creating or initiating).
13 In Office 365 Enterprise F1, PowerApps is limited to consumption only (no publishing or sharing).
14 In Office 365 Enterprise F1, Flow is limited to consumption only and runs are limited to 750 per user per month.
15 Only available in Office 365 Education plans, including Office 365 E5 Education. It is not available in Office 365 Enterprise E5.
16 For more information, see Controlling your data in Office 365 using Customer Key.
17 Advanced eDiscovery is supported in the United States and in the Western Europe (Netherlands) region. (Customer data from Canada and Asia Pacific is exported to the United States. Customer data from Europe, the Middle East, and Africa is exported to Western Europe [Netherlands].)
18 Consumption only for Microsoft Stream: no publishing or sharing.

 

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