Service Level Agreement

Office 365

Applies to: Office 365

Topic Last Modified: 2016-02-19

We provide financial backing to our commitment to achieve and maintain the service levels for each service. To learn more about our service level agreements for the services, see Service Level Agreement for Microsoft Online Services.

To view feature availability across Office 365 plans, see Office 365 Platform Service Description.

Comments or questions about this topic? Send your feedback to Office 365 Service Description Feedback. Need help with Office 365? Visit the Microsoft support center. Want to chat with a customer service representative? Go to the Select a plan page and click Chat now in the red banner at the top.