How to Disable Email Notifications in the Production Environment

 

Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager

Use the following procedure to disable incoming and outbound E-mail notifications in the production environment.

To disable the outbound E-mail notifications

  1. In the Service Manager console, click Administration.

  2. In the Administration pane, expand Notifications, and then click Channels.

  3. In the Channels pane, click E-Mail Notification Channel.

  4. In the Tasks pane, under E-Mail Notification Channel, click Properties to open the Configure E-Mail Notification Channel dialog box.

  5. Clear the Enable e-mail notifications check box.

To disable incoming E-mail notifications

  1. In the Service Manager console, select Administration.

  2. In the Administration pane, expand Administration, and then click Settings.

  3. In the Settings pane, double-click Incident Settings.

  4. In the Incident Settings dialog box, click Incoming E-mail.

  5. Clear Turn on incoming e-mails processing, and then click OK.