Monitoring Forefront UAG DirectAccess

Applies To: Unified Access Gateway

Forefront Unified Access Gateway (UAG) DirectAccess provides remote users with the experience of a seamless connection to your internal network any time that you have Internet access. When Forefront UAG DirectAccess is enabled, requests for internal network resources (such as e-mail servers, shared folders, management servers, or intranet Web sites) are securely directed to the internal network, without the need to connect to a VPN.

By performing daily, weekly, monthly, and on-demand operations, you can monitor the status and performance of your Forefront UAG DirectAccess deployment, and detect any abnormal activity. It is important to implement these periodic maintenance and monitoring operations so that you can capture and maintain data for analysis, such as usage levels, possible performance bottlenecks, connectivity issues and administrative changes.

Periodic maintenance and monitoring operations enable you to do the following:

  • Make sure that performance requirements, as detailed in your baseline information, are met.

  • Make sure that specific administrative tasks, such as, backup operations and checking server health, are successfully completed.

  • Detect and address issues, such as, bottlenecks in the server performance, or the need for additional resources on your Forefront UAG DirectAccess servers.

  • Make sure that the servers in your Forefront UAG DirectAccess deployment are operating correctly.

The following lists some of the standard operation tasks that you must do for Forefront UAG DirectAccess, and their frequency. Use this list as a basis for generating maintenance and monitoring operations for your deployment.

Task Frequency

Checking the health of arrays

Daily

Monitoring the status of Forefront UAG DirectAccess services

Daily

Monitoring Windows Event Viewer messages

Daily

Verifying the network location server is functioning

Daily

Checking Forefront UAG DirectAccess connectivity

Daily

Using System Center Operations Manager (SCOM)

Daily

Monitoring the status of updates

Weekly

Monitoring the status of certificates

Monthly

Monitoring and managing array members

On demand

Monitoring server resources

On demand

Backing up Forefront UAG DirectAccess

On demand

Backing up and restoring with export and import

On demand

Maintaining Forefront UAG DirectAccess

On demand

Monitoring Forefront UAG DirectAccess clients and users in RTM

On demand

Monitoring Forefront UAG DirectAccess SP1

On demand