(POL) Set up returnable packages for a customer

  • Article

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2

Use the Return packages table form to register packages that are returned by a customer, define packaging codes, and specify the deposit amount that is paid by the customer for each of the returned packages.

You can define the packing units and packing groups for an item in the Packing units form. You can set up number sequences for packing vouchers in the Accounts receivable parameters form.

Set up a packaging code and specify the deposit amount

  1. Click Inventory management > Setup > Packing material > Return packages.

  2. In the Packaging code field, enter a unique code for the returned package.

  3. In the Package description field, enter a description for the returned package.

  4. In the Deposit field, enter the deposit amount that is paid by the customer for the returned package.

Create a packing unit for an item and attach an item to a packaging code

  1. Click Inventory management > Setup > Packing material > Packing units.

  2. Press CTRL+N to create a new line, and enter the required details to define the packing units for the items. For more information, see Packing units (form) and Define packing units and materials.

  3. In the Item code field, select the item code to define a packing unit. The possible values are Table, Group, and All. If you select All, the packing unit applies to all of the items.

  4. In the Item relation field, select the relationship to which the packing unit is being added. If you select Table in the Item code field, you can select an item, and if you select Group, you can select a packaging group to define the packing unit in the Item relation field.

  5. On the General tab, in the Packing unit field, select a unit of measure for packing an item.

  6. In the Packaging code field, select the code for the package that is returned by the customer.

Set up a number sequence for packing vouchers

  1. Click Accounts receivable > Setup > Accounts receivable parameters.

  2. Click Number sequences.

  3. Select a journal number sequence for the Package voucher reference type.

    Note

    When a sales invoice is posted, a special voucher is used to post the client fee for the package. All deposit transactions are posted to a separate account, which is defined in the Deposits field in the Customer posting profiles form.

See also

(POL) Register a package and verify package quantity for a sales order

(POL) Post and print a returned package report

(POL) Return packages table (form)

(POL) Packing units (modified form)