(POL) Packages at customers report (PlInventPackagesAtCustomer) [AX 2012]

Updated: December 4, 2012

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2

Use the Packages at customers report to verify and print details about packages that are returnable by customers. This report displays the quantity of packages that are returned by customers and the deposit amounts that are paid for the picked packages. This report is typically used by collection agents, collection managers, compliance managers, accounts receivable clerks, accounts receivable managers, accountants, accounting managers, accounting supervisors, and accounts receivable payment clerks.

When you generate this report, the following default parameters are displayed. You can use these parameters to filter the data that will be displayed on the report. For more information, see Filter the data on a report.



Customer account

The account number of the customer who returned the packages.

Packaging code

The unique identification code for the returnable package.


A description of the packaging code.

Quantity that has been picked

The number of returnable packages for the specified customer account.

Deposit for picked packages

The deposit amount for packages.

The following topics explain how to print a report and how to filter and sort the data on a report.

The following table explains where to find the report in the Application Object Tree (AOT) and how to navigate to the report in the Microsoft Dynamics AX client.



Name of report in the AOT


Location of report in the AOT

SSRS Reports\Reports\PlInventPackagesAtCustomer

Menu item of the report


Navigation to the report

Click Accounts receivable > Reports > Transactions > Customer > Packages at customers.

The data on this report comes from the following sources:

  • PlInventPackageTransTable

If you are a developer, you can learn more about where the data on a report comes from by using the following procedure.

  1. Open the AOT.

  2. Locate the report in the SSRS Reports\Reports node.

  3. Right-click the report and click Add-Ins > Cross-reference > Using (instant view).

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).