(POL) Post and print a returned package report

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2

Use this procedure to verify the packages that are issued for customers and to print the Return packages confirmation report.

You can use the Packages at customers report to verify the packages that are issued to customers. You can use the Return packages transactions form to verify the return package transactions for a selected customer. For more information, see (POL) Return packages transactions (form).

1. Click Accounts receivable > Common > Customers > All customers.

2. Select a customer, and then click the Collect tab.

3. Click Packages > Packages return to open the Return packages confirmation form.

4. In the upper pane, press CTRL+N to create a new line.

5. In the Date field, select or enter the transaction date.

6. In the Description field, enter a description of the current journal.

7. In the lower pane, press CTRL+N to create a new line.

8. In the Packaging code field, select the code for the returned package.

   Note

   When you select the returned package code, the quantity of packages that can be returned by the customer is calculated and updated in the This quantity can be returned field.

9. In the Return qty field, enter the number of units of the item that were returned to inventory.

   Note

   When you enter the quantity, the amount that must be paid to the customer is calculated and updated in the Amount field.

10. Click Post to open the Packages return form.

11. Select the Print check box to print a confirmation for the returned package, if confirmation is required.

12. Click OK to save and post the returned package transaction, and to print a confirmation.

13. In the Return packages confirmation form, click Print to print the Return packages confirmation report for all the returned packages.

See also

(POL) Set up returnable packages for a customer

(POL) Register a package and verify package quantity for a sales order