Install Retail Online Channel [AX 2012]

Updated: January 14, 2013

Applies To: Microsoft Dynamics AX 2012 R2

Retail Online Channel includes components that are needed to provision an online sales channel using Microsoft SharePoint products. This component allows you to integrate data from Microsoft Dynamics AX into the SharePoint site. You can also administer the online channel by using the Microsoft Dynamics AX client.


Retail Online Channel is available only with Microsoft Dynamics AX 2012 R2.

On the computer where you plan to install this component, run the prerequisite validation utility to verify that system requirements have been met. For information about how to run the prerequisite validation utility, see Check prerequisites.

For more information about the hardware and software requirements for Microsoft Dynamics AX, see the system requirements.

Use this procedure to install Retail Online Channel. If you install other Microsoft Dynamics AX components at the same time, the installation pages vary, depending on the components that you are installing.

  1. Start Microsoft Dynamics AX Setup. Under Install, select Microsoft Dynamics AX components.

  2. Advance through the first wizard pages.

  3. If the Setup Support files have not yet been installed on this computer, the Select a file location page is displayed. The Setup Support files are required for installation. Provide a file location or accept the default location, and then click Next. On the Ready to install page, click Install.

  4. On the Select installation type page, click Custom installation, and then click Next.

  5. On the Select components page, select Retail Online Channel, and then click Next.

  6. On the Prerequisite validation results page, resolve any errors. For more information about how to resolve prerequisite errors, see Check prerequisites. When no errors remain, click Next.

  7. On the Ready to install page, click Install.

  8. After the installation is completed, click Finish to close the wizard.

For information about how to use Retail Online Channel to build an online store, see Documentation roadmap for a Microsoft Dynamics AX Retail online store.