Assign Group Call Pickup numbers to users in Lync Server 2013

Lync Server 2013

Topic Last Modified: 2013-01-30

After you add Group Call Pickup group numbers to the call park orbit table, you can assign the groups to users. Use the secondary extension feature activation (SEFAUtil ) resource kit tool to assign call pickup groups to users.

In a hybrid deployment, do not assign a Group Call Pickup group to users who are homed online. Users who are homed online cannot participate in Group Call Pickup. That is, their calls cannot be answered by other users, and they cannot answer calls to other users.

  1. Log on to the computer where you installed the SEFAUtil tool with administrator rights.

  2. At the command line, run:

    SEFAUtil.exe sip:<sip address of user> /server:<pool FQDN> /enablegrouppickup:<group number>

    For example:

    SEFAUtil.exe / /enablegrouppickup:199