Skype for Business Server 2015 Management Tools

Skype for Business Server 2015
 

Topic Last Modified: 2016-12-20

Summary: Learn about the service management tools in Skype for Business Server 2015.

Skype for Business Server 2015 communications software (formerly Lync Server), offers instant messaging (IM), presence, conferencing, and telephony solutions that support enterprise-level collaboration requirements. The tools to manage these services are both flexible and powerful.

 

Content Description

Microsoft Call Quality Methodology Scorecard, v1.5 (.zip download)

CQM Poster for Skype for Business

CQM Poster for Lync 2013

An updated version of the Microsoft Call Quality Methodology (CQM) Scorecard for Lync Server and Skype for Business Server 2015. You can use the CQM scorecard to implement the Call Quality Methodology, a holistic way to systematically define and assert call quality based upon the methods outlined in the Networking Guide. CQM divides a Lync / Skype for Business implementation into ten discrete areas that impact quality, defining targets and a remediation plan for each one. CQM is a framework to tackle call quality problems – you can modify or extend it to address the particular conditions on your network

The CQM poster can help you learn about CQM, the Call Quality Methodology for Lync and Skype for Business that helps you find and eliminate issues affecting call quality and user experience for Lync / Skype for Business implementations that include enterprise voice features.

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Call Quality Dashboard

The Call Quality Dashboard (CQD) is a web portal for quickly creating and organizing reports based on Quality of Experience (QoE) data from your Skype for Business or Lync environment. The CQD deploys a SSAS cube to aggregate the data in the QoEMetrics database, which enables users to create and modify reports and see them update in real-time. Additionally, CQD exposes web APIs that give users programmatic access to the cube data for use in custom dashboards.

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KHI Resources

Key Health Indicators (KHI) are Performance Counters with recommended thresholds aimed at revealing problems that can impact the user experience. The KHI Guide outlines the operational process and remediation steps to maintain a healthy deployment, and includes a sample PowerShell script used to configure KHI Data Collectors and an Analysis and Definitions Workbook which can analyze KHI performance data.

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Statistics Manager for Skype for Business Server 2015

StatsMan is a dashboard solution for viewing KHI calculations in real-time as well as graphed performance counters aggregated across your infrastructure. The dashboard can be used to pinpoint ongoing performance issues, view the results of a planned change to your environment, track resolution of outages, and much more. Out of the box, it is configured with KHI thresholds from the KHI Resources, and can be customized to suit your deployment’s unique needs.

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Skype for Business Server 2015 Resource Kit Tools

Skype for Business Server 2015 Resource Kit Tools are provided to help make some routine tasks easier for IT administrators who deploy and manage Skype for Business Server 2015.

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Networking Guide

Microsoft Lync Server 2013 and Skype for Business 2015 communications software that enables peer-to-peer audio and video (A/V) calling, conferencing, and collaboration and relies on an optimized, reliable network infrastructure to deliver high-quality media sessions between clients . The Networking Guide provides a model for managing the network infrastructure for Skype for Business and Lync, consisting of three phases—planning, monitoring, and troubleshooting. These phases can apply to new Lync or Skype for Business Server deployments or to existing deployments. The recent change to the Networking Guide covered Lync/Skype over Wi-Fi and configuration of Quality of Service Policy.

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Centralized Logging Service in Skype for Business 2015

The Centralized Logging Service is a powerful troubleshooting tool for problems large or small, from root cause analysis to performance problems. All examples are shown using the Skype for Business Server Management Shell. Help is provided for the command-line tool through the tool itself, but there is a limited set of functions that you can execute from the command line. By using Skype for Business Server Management Shell, you have access to a much larger and much more configurable set of features, so that should always be your first choice.

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Manage Skype for Business Server 2015 using SCOM Management pack

By using Skype for Business Server 2015 Management Packs, you can identify and address potential issues proactively. In this way, the Skype for Business Server 2015 Management Packs extend the capabilities of System Center Operations Manager.

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Skype for Business Server 2015 Planning Tool

The Skype for Business 2015 Planning Tool provides prescriptive guidance to get you started with planning your topology.

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Skype for Business Server 2015 Capacity Planning Calculator

The Skype for Business Server 2015 Capacity Planning Calculator helps you model a topology for your organization's needs.

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Skype for Business Server 2015 Stress and Performance Tool

This tool allows you to perform a variety of performance-related testing with user load for your Skype for Business Server 2015 environment. Sample scripts are provided with the tool to help with your unique environmental needs.

 
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