Reset a user's password

Dynamics CRM 2016

Updated: November 28, 2016

Applies To: Dynamics 365 (online), Dynamics CRM Online

If a user loses a password, you can reset it. To reset a user’s password, you must be a Microsoft Online Services environment global administrator, user management administrator, or password administrator.

For step-by-step instructions, see Reset a User’s Password.


The reset password is temporary. The user must change the temporary password at the next sign in. To help users meet the requirements for creating a new password in the Microsoft Online Services environment, see Set a user's password expiration policy.

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