Share and access portal items by using direct URLs
Published: January 26, 2016
Updated: May 13, 2016
Applies To: System Center 2012 R2 Service Manager
In the Self-Service Portal, you can now share and access different objects by using direct URLs. You can refer to individual items in the portal by using the following URL formats.
| Kind of item | URL format |
|---|---|
| Request offerings | https://<website_name>/Home/Makeform?BMEID=<bme_id> |
| Incident-type requests | https://<website_name>/MyRequests/RequestDetails?type=IncidentRequest&id=<incident_id> |
| Service Request-type requests | https://<website_name>/MyRequests/RequestDetails?type=ServiceRequest&id=<service_request_id> |
| Manual activities | https://<website_name>/MyActivities/ActivityDetails?type=ManualActivity&id=<manual_activity_id> |
| Review activities | https://<website_name>/MyActivities/ActivityDetails?type=ReviewActivity&id=<review_activity_id> |
| Help articles | https://<website_name>/KnowledgeBase/article/<id_of_knowledge_base_article> |