Use a screen reader to add a new room mailbox in the Classic Exchange admin center in Exchange Online

  • Article

Add a mailbox for conference rooms in the Exchange admin center (Classic EAC) in Exchange Online by using keyboard shortcuts and your screen reader.

Get started

Navigate with Internet Explorer and keyboard shortcuts, and make sure that you have the appropriate Microsoft 365 or Office 365 subscription plan and admin role to work in the EAC. Then, open the EAC and get started.

Use your browser and keyboard to navigate in the EAC

Exchange Online, which includes the EAC, is a web-based application, so the keyboard shortcuts and navigation may be different from those in Exchange 2016. Accessibility in the Exchange admin center.

For best results when working in the EAC in Exchange Online, use Internet Explorer as your browser. Learn more about Internet Explorer keyboard shortcuts.

Many tasks in the EAC require the use of pop-up windows. In your browser, be sure to enable pop-up windows for Microsoft 365 or Office 365.

Confirm your Office 365 or Microsoft 365 subscription plan

Exchange Online is included in several different subscription plans; however, capabilities may differ by plan. If your EAC doesn't include a function described in this article, your plan might not include it.

For more information about the Exchange Online capabilities in your subscription plan, go to What Office 365 business product or license do I have? and Exchange Online Service Description..

Open the EAC, and confirm your admin role

To add a new room mailbox, Use a screen reader to open the Exchange admin center and check that your global administrator has assigned you to the Organizational Management admin role group. Learn how to Use a screen reader to identify your admin role in the Exchange admin center.

Add a new room mailbox

  1. After you are on the EAC Dashboard (home) page, to navigate to the page body, press Ctrl+F6. You hear "Welcome."

  2. Press the Tab key until you hear "Resources," which is the second link after "Recipients."

  3. To go to the Resources tab on the Mailboxes page, press Enter. The focus is on the Resources tab.

  4. To get to the New button on the Resources pane, press Ctrl+F6. You hear "New button..

  5. To open the New Item submenu, press Spacebar.

  6. To go to the Room Mailbox option, press the Down Arrow key. You hear "Room mailbox." (Narrator says, "Blank line.".

  7. To open a New Room Mailbox form in a pop-up window, press Enter. You hear the URL of the pop-up window and, eventually, "Room Name." The focus is in the Room Name box. This is a required box.

  8. Type in the name of the room and, to move into the Email Address box, press the Tab key.

    Tip

    This name will appear in users' Outlook Address Books. To make rooms easier for users to find, use a consistent naming convention within your organization.

  9. The email address is also required. Type in the first portion of the email address (before the at sign) and, to get to the domain drop-down list, press the Tab key. You hear the selected domain option.

  10. If the default selection in the domain drop-down menu is not the domain you want to choose, to access other available domains, press the Down Arrow key. As you move through the available options, you hear the domain name and suffix. When you find the domain you want to use, to select it, press Enter.

Tip

You cannot type any values into the domain box. It is a prepopulated drop-down list. To add domains to that drop-down list, contact your Office admin.

  1. To go to the Save button, press the Tab key. You hear "Save..

  2. Press Enter. This saves the mailbox you created with the values you assigned, and the pop-up window closes, returning you to the Resources list on the Resources tab. The focus is on the New Mailbox button. You hear "New mailbox..

Tip

It may take a few minutes to save the new mailbox and close the pop-up window. You do not hear any additional feedback during this wait time.

If you want to add additional information to your new room mailbox, learn about all the options available in Use a screen reader to use mailbox properties and options in EAC on Exchange Online.

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or have questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance.

The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please visit the Microsoft Disability Answer Desk site to find the contact details for your region.