Quickly navigate with the Office 365 app launcher and the Dynamics 365 home page

Dynamics CRM 2016
 

Updated: March 8, 2017

Applies To: Dynamics 365 (online), Dynamics CRM Online

Dynamics 365 (online) introduces a new app model for Dynamics 365 apps and makes accessing these and Office 365 apps fast and easy.

If you're a Dynamics 365 (online) user with an Office 365 subscription, you're just two clicks away from accessing the family of online apps that are available to you, like Word and Excel Online.

Watch a short video (3:35) about the Dynamics 365 business apps.

The Office 365 app launcher is built in to all Dynamics and Office 365 apps. Use the app launcher to quickly navigate to your Dynamics application of choice.

If you have an Office 365 subscription, click the app launcher to go to the Office 365 apps and services available to you.

Office 365 app launcher

Check your email. Create a Word doc. Get files from your OneDrive. All while staying just two clicks away from getting back to Dynamics 365 (online).

System_CAPS_noteNote

TIP: If you've just started a trial or upgraded to Dynamics 365, you might need to refresh or open a new browser session to see your apps. There might be a delay for your instance to fully provision.

For Microsoft Dynamics 365 Government subscriptions, the Office 365 app launcher will take users to either Microsoft Dynamics 365 (online) or the Dynamics 365 Administration Center. Admins will go to the Dynamics 365 Administration Center.

If you're a Dynamics 365 system administrator or an Office 365 global administrator, click the app launcher to see the Admin tile.

Admin tile on the the Office 365 app launcher

 

Click the Admin tile to go to the Office 365 admin center, where you can add users and change passwords.

Office 365 admin center 2016 in Dynamics 365

If you've transitioned to December 2016 update for Microsoft Dynamics 365 (online), we have a new page for you to manage and open Dynamics 365 apps. Click Dynamics 365 from the app launcher, to go to the Dynamics 365 home page (home.dynamics.com).

Dynamics 365 tile on the Office 365 app launcher

 

The new Dynamics 365 home page.

Dynamics 365 home page

 

System_CAPS_noteNote

The Dynamics 365 home page is not part of the Microsoft Dynamics 365 Government subscription. Clicking Dynamics 365 takes Microsoft Dynamics 365 Government users to your instance of Dynamics 365 (online) or to the Dynamics 365 Administration Center.

See the next section to see what you can do with the home page.

Any Dynamics 365 app for which you have a license appears as an app module tile on this page. If you have multiple instances of an app, select the tile for the instance you want to open.

In this example, there are two instances of Dynamics 365 (online) displayed.

System_CAPS_tipTip

If you've just started a trial or upgraded to Dynamics 365, you might need to refresh or open a new browser session to see your apps. There might be a delay for your instance to fully provision.

Two instances of Dynamics 365 (online) on the home page

 

System_CAPS_noteNote

What is "Dynamics 365 - custom"?

"Dynamics 365 - custom" is the app name for all online organizations with a version 8.1 and lower as well as the default app on 8.2. The name for the 8.2 default app can be changed by the administrator.

What are the tiles on the home page?

Dynamics 365 is introducing a new app model and what you're seeing are Dynamics 365 (online) apps for which you're licensed once you've upgraded to December 2016 update for Microsoft Dynamics 365 (online).

Admins: You have options for displaying and naming Dynamics 365 - custom.

Once you update to December 2016 update for Microsoft Dynamics 365 (online), you have options. Go to Settings > Administration > System Setting > General tab. Scroll down to Set options for the default app: Dynamics 365 - custom.

Where do I get more information about upgrading to Dynamics 365?

For companies with lots of Dynamics 365 apps, you can do a variety of things to make the home page more manageable. For example, pin your frequently-used apps to the top of your page.

  1. Select the app on the home page.

  2. Click the ellipses (...), and then click Pin this app.

    Pin This App button in Dynamics 365

     

The app will appear at the top of the home page and in the task pane.

Dynamics 365 app pinned to the home page

Pinned in the home page.

 

App pinned in the task pane
 

Pinned in the task pane.

If you have a lot of apps, you can search for specific ones.

Search for Dynamics 365 apps

For customers who have upgraded to December 2016 update for Microsoft Dynamics 365 (online) or later, you can use the app switcher in Dynamics 365 (online) to quickly select other Dynamics 365 apps for which you're licensed.

Dynamics 365 app switcher

  

You can pin apps using the ellipses on this menu, which will pin to the menu and to the home page.

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