Office 365 US Government

Office 365
 

Topic Last Modified: 2018-02-28

In response to the unique and evolving requirements of the United States public sector, Microsoft has created Office 365 US Government plans (or "Office 365 US Government"). This section provides an overview of features that are specific to Office 365 US Government. It is recommended that you read this supplementary section alongside the Office 365 Service Descriptions.

The Office 365 US Government Service Description is designed to serve as an overlay to the general Office 365 Service Description. It defines the unique commitments and differences compared to Office 365 Enterprise offerings.

Office 365 US Government plans are monthly subscriptions and can be licensed to an unlimited number of users.

  • The Office 365 GCC environment provides compliance with Federal requirements for cloud services, including FedRAMP Moderate, and requirements for criminal justice and federal tax information systems (CJI and FTI data types).

  • The Office 365 GCC High and DoD environments deliver compliance with Department of Defense Security Requirements Guidelines, Defense Federal Acquisition Regulations Supplement (DFARS), and International Traffic in Arms Regulations (ITAR).

In addition to the features and capabilities of Office 365, the organizations that use Office 365 US Government benefit from the following features unique to Office 365 US Government:

  • Your organization’s customer content is logically segregated from customer content in Microsoft's commercial Office 365 Services.

  • Your organization’s customer content is stored within the United States.

  • Access to your organization’s customer content is restricted to screened Microsoft personnel.

  • Office 365 US Government complies with certifications and accreditations that are required for US Public Sector customers.

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Office 365 US Government is available to (1) US federal, state, local, tribal, and territorial government entities, and (2) other entities which handle data that is subject to government regulations and requirements and where use of Office 365 US Government is appropriate to meet these requirements, subject to validation of eligibility. Validation of eligibility by Microsoft will include confirmation of handling data subject to International Traffic in Arms Regulations (ITAR), law enforcement data subject to the FBI’s Criminal Justice Information Services (CJIS) Policy, or other government-regulated or controlled data. Validation may require proof of registration with the U.S. Department of State for ITAR data or sponsorship by a government entity with specific requirements for the handling of data. The Office 365 DoD-environment is for the exclusive use of the United States Department of Defense.

While eligibility criteria are consistent across Office 365 US Government offerings, Microsoft will only agree to DFARS and ITAR contract language for the GCC High environment.

Entities with questions about eligibility for Office 365 US Government should consult their account team.

Upon renewal of a customer’s contract for Office 365 US Government, re-validation of eligibility is required.

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Office 365 US Government services are provided from datacenters physically located in the United States. The following customer content is stored at rest in datacenters physically located only in the U.S.A.:

  • Exchange Online mailbox content (email bodies, calendar entries, and the content of e-mail attachments).

  • SharePoint Online site content and the files stored within that site.

  • Skype for Business archived conversations, uploaded documents, and whiteboarding sessions.

NoteNote:
With typical use, Skype for Business does not store customer content, but if such storage occurs, it will be stored in datacenters in the U.S.A.

If your users are located within the U.S.A. while using Office Online (formerly known as Office Web Apps) or if you adopt the use of Active Directory Federation Services (AD FS) 2.0 and set up policies to help ensure your users connect to the services through single sign-on, any customer content that is temporarily cached in Office Online will be located in the U.S.A.

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Office 365 provides the ability to integrate third-party applications into SharePoint Online sites, Skype for Business, Office applications included in Office 365 ProPlus (such as Word, Excel, PowerPoint, and Outlook), and Outlook Web App. In addition, Office 365 supports integration with third-party service providers. These third-party applications and services might involve storing, transmitting, and processing your organization’s customer data on third-party systems that are outside of the Office 365 infrastructure and therefore are not covered by the Office 365 compliance and data protection commitments. It is recommended that you review the privacy and compliance statements provided by the third parties when assessing the appropriate use of these services for your organization.

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Access to Office 365 US Government customer content by Microsoft administrators is restricted to personnel who are US citizens. These personnel undergo background investigations in accordance with relevant government standards.

 

Background Screening

GCC

GCC High and Dod

Verification of US Citizenship

Yes

Yes

Employment History Check

Yes

Yes

Education Verification

Yes

Yes

Social Security Number (SSN) Search

Yes

Yes

Criminal History Check (7 year)

Yes

Yes

Office of Foreign Assets Control List (OFAC)

Yes

Yes

Bureau of industry and security List (BIS)

Yes

Yes

Fingerprint-based check of FBI criminal databases

Yes

Yes

CJIS Criminal Background Check

Yes

No

DOD IT-2 based on OPM Tier 3 Investigation

No

DOD SRG L5 Tenants Only

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Customers who choose the FastTrack migration benefit will need to grant access to the team managing their data migrations. These personnel are US citizens and undergo the following background checks before performing migrations for customers of Office 365 US Government services.

 

Background Screening

GCC

GCC High and DoD

Verification of US Citizenship

Yes

Yes

Employment History Check

Yes

Yes

Education Verification

Yes

Yes

Social Security Number (SSN) search

Yes

Yes

Criminal History Check (7 year)

Yes

Yes

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Office 365 US Government customers can use Azure Government ExpressRoute services to connect privately to supported Office 365 services instead of connecting over the public Internet.

For details such as supported providers, pricing models, and more, review the Azure ExpressRoute information.

For details on Office 365 support for Azure ExpressRoute, see Azure ExpressRoute for Office 365.

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For system requirements for Office 365 US Government plans, see System requirements for Office on the office.com products site.

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For information about the Security & Compliance Center and links to additional information and availability, see Office 365 Security & Compliance Center.

Each Office 365 plan includes a number of individual services, such as Exchange Online and SharePoint Online. The following table shows the services that are available in each Office 365 US Government plan.

 

Office 365 Services

Office 365 US Government G1

Office 365 US Government G3

Office 365 US Government G5

Office 365 US Government F1

Office Online

Yes

Yes

Yes

Yes

Office 365 ProPlus

No

Yes3

Yes3

No

Exchange Online

Yes

Yes

Yes

Yes

Exchange Online Protection

Yes

Yes

Yes

Yes

SharePoint Online

Yes

Yes

Yes

Yes

OneDrive for Business

Yes

Yes

Yes

Yes

Skype for Business (Instant Messaging & Presence)

Yes1

Yes

Yes

Yes1

Voice – Phone System, Audio Conferencing

No2, 3

No2, 3

Yes 3, 5

No

Power BI Pro

No2

No2

Yes

No2

Project Online

No2

No2

No2

No2

Yammer Enterprise

No4

No4

No4

No4

NoteNote:
1 Skype for Business Basic is available for all customers. The Skype for Business desktop client is a locally installed application that provides presence, instant messaging, and conferencing features for Office 365 plans that include Skype for Business Online. Office 365 ProPlus, G3, and G5 include the full Skype application, which includes additional features such as advanced telephony support, archiving, and compliance features. A Skype for Business Online license must be assigned for each user. For more information on Skype for Business Basic features, see Clients for Skype for Business Online.
2 Not included but can be purchased as a separate add-on.
3 Not yet available in GCC High or DoD plans, but coming soon.
4 Yammer Enterprise is not a component of Office 365 US Government, but may be acquired at no cost as a standalone offer for each user licensed for Office 365 in GCC. This offer is currently limited to customers that purchase Office 365 GCC under Enterprise Agreements and Enterprise Subscription Agreements. Yammer is not available in GCC High or DoD.
5 Calling Plan is an add-on.

The following table lists the platform features and services that are available across the Office 365 US Government plans.

 

Feature

Office 365 US Government G1

Office 365 US Government G3

Office 365 US Government G5

Office 365 US Government F1

Office 365 administration

Administer Office 365 by using the Office 365 admin center

Yes15

Yes15

Yes

Yes15

Manage core service settings from Office 365

Yes

Yes

Yes

Yes

Use Windows PowerShell to manage Office 365

Yes

Yes

Yes

Yes

Protect content by using Azure Information Protection

No1

Yes9

Yes

No1

Office 365 Suite Features

Office 365 US Government G1

Office 365 US Government G3

Office 365 US Government G5

Office 365 US Government F1

Microsoft Bookings

No

No

No

No

Microsoft Flow

Yes11

Yes11

Yes11

Yes11

Microsoft Forms

Yes11

Yes11

Yes11

Yes11

Microsoft Graph API

Yes

Yes

Yes

Yes

Microsoft MyAnalytics

No9, 12, 15

No9, 12, 15

Yes9, 15

No9, 12, 15

Microsoft Planner

Yes11

Yes11

Yes11

Yes11

Microsoft PowerApps

Yes11

Yes11

Yes11

Yes11

Microsoft StaffHub

Yes11

Yes11

Yes11

Yes11

Microsoft Stream

Yes11

Yes11

Yes11

No

Microsoft Sway

Yes11

Yes11

Yes11

Yes11

Microsoft Teams

Yes11

Yes11

Yes11

Yes11

Office Delve

Yes9, 15

Yes9, 15

Yes

Yes9, 15

Office 365 Groups

Yes

Yes

Yes

Yes

Office 365 Video

Yes9, 15

Yes9, 15

Yes9, 15

No

User Account Management

Office 365 US Government G1

Office 365 US Government G3

Office 365 US Government G5

Office 365 US Government F1

Cloud identity

Yes

Yes

Yes

Yes

Federated identity (single sign-on)

Yes

Yes

Yes

Yes

Multi-factor authentication

Yes

Yes

Yes

Yes

Phone factor authentication

Yes9

Yes9

Yes

Yes9

Office 365 desktop setup

Yes

Yes

Yes

Yes

Manage users with Office 365

Yes

Yes

Yes

Yes

Bulk upload using .csv files

Yes9

Yes9

Yes

Yes9

Directory Sync tool

Yes

Yes

Yes

Yes

Exchange simple (cutover) migration

Yes

Yes

Yes

Yes

Delete accounts by using Office 365

Yes 3

Yes 3

Yes 3

Yes 3

Admin can reset user password from Office 365 or by using Windows PowerShell

Yes 4

Yes 4

Yes 4

Yes 4

Users can change their own password

Yes 5

Yes 5

Yes 5

Yes 5

Manage licenses

Yes7, 8

Yes7, 8

Yes7, 8

Yes7,8

Manage security groups from Office 365

Yes

Yes

Yes

Yes

Multiple administrator roles available

Yes

Yes

Yes

Yes

Allow a partner to administer Office 365 for you

Yes11

Yes11

Yes11

Yes11

Azure Active Directory services

Yes

Yes

Yes

Yes

Domains

Office 365 US Government G1

Office 365 US Government G3

Office 365 US Government G5

Office 365 US Government F1

Add custom 2nd-level domains, like fourthcoffee.com

Yes

Yes

Yes

Yes

Add custom 3rd-level domains, like marketing.fourthcoffee.com

Yes

Yes

Yes

Yes

Add up to 900 custom domains

Yes

Yes

Yes

Yes

Domain ownership verification required for custom domains

Yes

Yes

Yes

Yes

Service Health and Continuity

Office 365 US Government G1

Office 365 US Government G3

Office 365 US Government G5

Office 365 US Government F1

Status information available on the Service health or Service status page

Yes9, 15

Yes9, 15

Yes9, 15

Yes9, 15

Status of individual alerts available on the Office 365 admin center dashboard

Yes9, 15

Yes9, 15

Yes9, 15

Yes9, 15

Service health RSS feed

Yes

Yes

Yes

Yes

Reports

Office 365 US Government G1

Office 365 US Government G3

Office 365 US Government G5

Office 365 US Government F1

Active and inactive mailboxes

Yes15

Yes15

Yes15

Yes15

New and deleted mailboxes

Yes15

Yes15

Yes15

Yes15

New and deleted groups

Yes15

Yes15

Yes15

Yes15

Mailbox usage

Yes15

Yes15

Yes15

Yes15

Types of mailbox connections

Yes15

Yes15

Yes15

Yes15

Sent and received mail

Yes15

Yes15

Yes15

Yes15

Top senders and recipients

Yes15

Yes15

Yes15

Yes15

Spam detections

Yes15

Yes15

Yes15

Yes15

Malware detections

Yes15

Yes15

Yes15

Yes15

Top malware for mail

Yes15

Yes15

Yes15

Yes15

Rule matches for mail

Yes15

Yes15

Yes15

Yes15

Top rule matches for mail

Yes15

Yes15

Yes15

Yes15

Top DLP policy matches for mail

No

Yes15

Yes15

Yes15

DLP policy matches by severity for mail

No

Yes15

Yes15

Yes15

DLP policy matches, overrides, and false positives for mail

No

Yes15

Yes15

Yes15

Top DLP rule matches for mail

No

Yes15

Yes15

Yes15

IM and audio sessions

Yes15

Yes15

Yes15

Yes15

Application sharing, web, and dial-in conferences

Yes15

Yes15

Yes15

Yes15

Video, application sharing, and file transfer sessions

Yes15

Yes15

Yes15

Yes15

IM and audio/video conferences

Yes15

Yes15

Yes15

Yes15

Downloadable mail protection reports

Yes15

Yes15

Yes15

Yes15

Browser used

Yes15

Yes15

Yes15

Yes15

Operating system used

Yes15

Yes15

Yes15

Yes15

Create your own reports using Office 365 reporting web services

Yes15

Yes15

Yes15

Yes15

Service Updates

Office 365 US Government G1

Office 365 US Government G3

Office 365 US Government G5

Office 365 US Government F1

Regular updates provided to all customers

Yes

Yes

Yes

Yes

Notifications sent to Message Center when action is required

Yes15

Yes15

Yes15

Yes15

Roadmap.office.com for some service updates

No10, 13

No10, 13

No10, 13

No10, 13

Option to turn on Targeted Release

Yes10

Yes10

Yes10

Yes10

Help and Training

Office 365 US Government G1

Office 365 US Government G3

Office 365 US Government G5

Office 365 US Government F1

Online help

Yes

Yes

Yes

Yes

Community

Yes

Yes

Yes

Yes

Other self-help resources

Yes

Yes

Yes

Yes

Self-paced training

Yes

Yes

Yes

Yes

Networking

Office 365 US Government G1

Office 365 US Government G3

Office 365 US Government G5

Office 365 US Government F1

IPv4 and IPv6 protocols

Yes

Yes

Yes

Yes

Trust

Office 365 US Government G1

Office 365 US Government G3

Office 365 US Government G5

Office 365 US Government F1

Privacy, Security, and Transparency

Advanced Data Governance

No12, 15

No12, 15

Yes15

No12, 15

Cloud App Security

No11, 12

No11, 12

Yes11

No11, 12

Advanced Threat Protection

No12

No12

Yes

No12

Customer Lockbox

No9, 12, 15

No9, 12, 15

Yes9, 15

No9, 12, 15

Office 365 Advanced eDiscovery

No12, 15

No12, 15

Yes

No9, 15

Secure Score14

Yes9, 15

Yes9, 15

Yes9, 15

Yes9, 15

Office Message Encryption

No

Yes9, 15

Yes9, 15

No

Threat Intelligence

No12, 15

No12, 15

Yes15

No12, 15

Compliance

SAS 70 / SSAE16 Assessments

Yes

Yes

Yes

Yes

ISO 27001 certified

Yes

Yes

Yes

Yes

EU Model Clauses

Yes

Yes

Yes

Yes

EU Safe Harbor

Yes

Yes

Yes

Yes

HIPAA-Business Associate Agreement

Yes

Yes

Yes

Yes

FISMA Authority to Operate

Yes

Yes

Yes

Yes

Microsoft Data Processing Agreement

Yes

Yes

Yes

Yes

PCI DSS Level One

Yes

Yes

Yes

Yes

PCI-governed PAN data

No

No

No

No

Service Continuity

Yes

Yes

Yes

Yes

BlackBerry

Office 365 US Government G1

Office 365 US Government G3

Office 365 US Government G5

Office 365 US Government F1

Use BlackBerry Internet Service (BIS)

No2

No2

No2

No2

Partners

Create trial invitations and purchase orders for a customer who is using the specified plan

No11

No11

No11

No11

Provide delegated administration

No11

No11

No11

No11

Service Level Agreement

Yes

Yes

Yes

Yes

Product Use Rights

Yes

Yes

Yes

Yes

NoteNote:
1 Azure Information Protection is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Office 365 ProPlus, which is not included with Office 365 US Government G1 or Office 365 US Government F1.
2 Existing BBCS and BIS customers can continue use of the service. New customers are not being accepted.
3 If using directory synchronization, you must delete accounts or change passwords by using Active Directory, rather than the Office 365 portal or by using the Azure Active Directory module for Windows PowerShell.
4 If using password synchronization, users must change their passwords in the local Active Directory.
5 To learn how to set self-service password management policies for users, see Manage Passwords in Azure AD.
6 You can have only one public website with Office 365, unless you’ve upgraded from an earlier version of Office 365. In that case, you have two public websites, but only one of them can be hosted with a custom domain name. For more information about working with the two websites for Business subscriptions, see Work with your two Office 365 public websites. If you have a different subscription, learn more about public websites at Learn about partner website hosting and public websites in Office 365.
7 Reducing seats that were purchased with a term discount may be subject to an early termination fee. This is not applicable to subscriptions paid on a monthly basis.
8 The following plans do not support license seat changes from the Office 365 Admin Center:
  • Office 365 US Government G1

  • Office 365 US Government G3

  • Office 365 US Government K1

9 Not yet available in GCC High, but coming soon.
10 For Office 365 US Government G1, G3, and F1, Targeted release and the Office 365 for business roadmap apply; however, there may be some differences or delays for specific service updates due to compliance requirements.
11 Not yet available In Office 365 US Government offerings, but coming soon.
12 Not included, but can be purchased as a separate add-on in GCC.
13 Not supported for Office 365 US Government offerings.
14 Available at https://securescore.office.com. Requires admin permissions. For more information, see Introducing the Office 365 Secure Score.
15 Not yet available in DoD environment, but coming soon.

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The following table shows the Office application features that are available across Office 365 US Government plans.

 

Feature

Office 365 US Government G1

Office 365 US Government G3

Office 365 US Government G5

Office 365 US Government F1

Office Applications

 

Microsoft Word

No

Yes

Yes

No

Microsoft Excel

No

Yes

Yes

No

Microsoft PowerPoint

No

Yes

Yes

No

Microsoft OneNote

No

Yes

Yes

No

Microsoft Outlook

No

Yes

Yes

No

Microsoft Publisher

No

Yes

Yes

No

Microsoft Access

No

Yes

Yes

No

Skype for Business

Yes3

Yes

Yes

Yes3

Office for Mac for Office 365

No

Yes

Yes

No

Office Mobile for iPad/iPhone

No

Yes4

Yes4

No

Office Mobile for Android

No

Yes4

Yes4

No

Office Mobile for Windows Phone

No

Yes4

Yes4

No

Office Mobile for Windows 10 tablets

No

Yes4

Yes4

No

Outlook for iOS and Android

No5

No5

No5

No5

Enterprise Value

Office 365 US Government G1

Office 365 US Government G3

Office 365 US Government G5

Office 365 US Government F1

5 installs per user on PC or Mac

No

Yes

Yes

No

Automated user account provisioning

Yes

Yes

Yes

Yes

Multilingual user interface

No

Yes

Yes

No

Client push deployment

No

Yes4

Yes4

No

Client support for on-premises Exchange

No

Yes

Yes

No

Client support for on-premises SharePoint

No

Yes

Yes

No

Control of software updates

No

Yes

Yes

No

Database Compare

No

Yes

Yes

No

Desktop virtualization

No

Yes

Yes

No

Excel Spreadsheet Compare

No

Yes

Yes

No

Excel Spreadsheet Inquire

No

Yes

Yes

No

Exchange Online and SharePoint Online Archiving and Compliance

No

Yes

Yes

No

Group Policy support

No

Yes

Yes

No

Information Rights Management using Azure Information Protection

No1

Yes4

Yes4

No1

Information Rights Management using Windows Server AD RMS

Yes2

Yes2

Yes2

Yes2

Office Add-in, ActiveX, and BHO support

No

Yes

Yes

No

OneNote client access to notebooks on SharePoint Server, SharePoint Online, OneDrive for Business, and Office 365

No

Yes

Yes

No

Office Lens

No

No

No

No

Office Telemetry

No

Yes4

Yes4

No

Offline support for client applications

No

Yes

Yes

No

Optimized side-by-side client installation

No

Yes

Yes

No

Power Map for Excel

No

Yes4

Yes4

No

Power Pivot for Excel

No

Yes4

Yes4

No

Power Query for Excel

No

Yes4

Yes4

No

Power View for Excel

No

Yes4

Yes4

No

Roaming settings

No

Yes4

Yes4

No

Shared computer activation

No

Yes4

Yes4

No

Support for blocking cloud-based file storage

No

Yes

Yes

No

Version upgrades

No

Yes4

Yes4

No

Volume activation (KMS/MAK)

No

No

No

No

NoteNote:
1 Azure Information Protection is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Office 365 ProPlus, which is not included with Office 365 US Government G1 or Office 365 US Government F1.
2 Windows Server AD RMS is an on-premises server that must be purchased and managed separately to enable the supported IRM features.
3 Skype for Business Basic is available for all customers. The Skype for Business desktop client is a locally installed application that provides presence, instant messaging, and conferencing features for Office 365 plans that include Skype for Business Online. Office 365 ProPlus, and Office 365 Enterprise E3 include the full Skype application, which includes additional features such as advanced telephony support, archiving, and compliance features. A Skype for Business Online license must be assigned for each user. For more information on Lync Basic features, see Skype for Business Online client comparison tables.
4 Not yet available in GCC High or DoD environments, but coming soon.
5 Not yet available in Office 365 US Government, but coming soon.

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