Steps for InterCall

 

Read this topic to learn how to configure InterCall to work with regionally hosted meetings.

Note

Regionally hosted meetings is available for limited release only. For more information about the limited release, please contact your Microsoft representative.

For more information, see Plan for regionally hosted meetings in Skype for Business Online, Set up and configure regionally hosted meetings in Skype for Business Online, and Configure your ACP to support regionally hosted meetings.

To configure dial-in coordinates, use the values in the CSV file provided by your ACP vendor. For InterCall, the following values are typically modified when a user is moved cross region:

  • TollNumber

  • TollFreeNumber

  • ParticipantPassCode

Configure your InterCall provider for regionally hosted meetings

To configure your InterCall ACP for regionally hosted meetings:

  1. Connect to Office 365 by using Azure AD PowerShell as "Administrator" and enter the following:

    Set-ExecutionPolicy RemoteSigned -Force
    $cred = Get-Credential
    $session = New-CsOnlineSession -Credential $cred
    Import-PSSession $session -AllowClobber
    
  2. To modify the ACP settings, you must first remove the existing settings as follows:

      Remove-CsUserAcp -Identity <SipAddress>
    

    Note

    If you do not first remove the existing settings, setting new values will create duplicate ACPInfo sections for the user.

    After you remove the settings, specify the new values by using the Set-CsUserAcp cmdlet as follows. The new settings are based on the CSV file provided by your vendor:

      Set-CsUserAcp -Identity <SipAddress> -TollNumber "newTollNumber" -TollFreeNumber "newTollFreeNumber" -ParticipantPassCode "newPassCode"
       -Domain "newDomain" -Name "newName" -URL "newURL"
    

    For example, the following command populates AcpInfo on a user account configured for InterCall dial-in conferencing in Europe:

      Set-CsUserAcp -Identity SfBUser@contoso.com -TollNumber "+4508265222" -TollFreeNumber "80251388" -ParticipantPassCode "01234567"
       -Domain "mslync.audiocontrols.net" -Name " intercall" -URL "https://www.intercall.com/l/dial-in-number-lookup.php"
    

    Note

    In some cases, the ACP vendor will only supply a subset of AcpInfo XML settings and you must provide the rest. For more information, see AcpInfo XML settings.

  3. Move the user to the target region.

    Note

    On premises users do not have an AcpInfo XML multi-valued attribute, so moving users from on-premises to online and modifying AcpInfo settings is not applicable.

    For more information about moving users cross region, and validating ACP functionality in the target region, see <insert link: Steps for all ACPs>.

AcpInfo XML settings for InterCall

The following table lists the AcpInfo XML settings for InterCall:

AcpInfo XML setting

Value

Asia (APC)

TollNumber

Set from CSV file or keep existing setting

TollFreeNumber

Set from CSV file or keep existing setting

ParticipantPassCode

Set from CSV file or keep existing setting

Domain

mslync.audiocontrols.net

Name

intercall

URL

https://www.intercall.com/l/dial-in-number-lookup.php

Europe (EUR)

TollNumber

Set from CSV file or keep existing setting

TollFreeNumber

Set from CSV file or keep existing setting

ParticipantPassCode

Set from CSV file or keep existing setting

Domain

mslync.audiocontrols.net

Name

intercall

URL

https://www.intercall.com/l/dial-in-number-lookup.php

North America (NAM)

TollNumber

Set from CSV file or keep existing setting

TollFreeNumber

Set from CSV file or keep existing setting

ParticipantPassCode

Set from CSV file or keep existing setting

Domain

mslync.audiocontrols.net

Name

intercall

URL

https://www.intercall.com/l/dial-in-number-lookup.php