System Settings dialog box - Auditing tab

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM Online, Dynamics CRM 2016

Enable auditing to track changes to your organization’s data and maintain a log of changes.

Open the System Settings dialog box (if it’s not already open)

Make sure that you have the System Administrator or System Customizer security role or equivalent permissions.

Check your security role
- Follow the steps in View your user profile.
- Don’t have the correct permissions? Contact your system administrator.
Go to Settings > Administration.
Choose System Settings > Auditing tab.

Under Audit Settings, you can start auditing and specify whether or not to audit user access.

Settings	Description
Start Auditing	Start or stop auditing.
Audit user access	If enabled, Dynamics 365 tracks when the user started accessing Dynamics 365 and whether or not the user accessed the application by using the web application or Dynamics 365 for Outlook.

Under Enable Auditing in the following areas, you can specify to audit specific areas of the product, as described in the following table.

Auditing area	Enable the start of auditing for these entities
Common Entities	Account, Contact, Lead, Marketing List, Product, Quick Campaign, Report, Sales Literature, Security Role, and User
Sales Entities	Competitor, Invoice, Opportunity, Order, and Quote
Marketing Entities	Campaign
Customer Service Entities	Article, Case, Client Feedback, Contract, and Service