Security Bulletin

Microsoft Security Bulletin MS08-036 - Important

Vulnerabilities in Pragmatic General Multicast (PGM) Could Allow Denial of Service (950762)

Published: June 10, 2008 | Updated: February 17, 2010

Version: 1.1

General Information

Executive Summary

This security update resolves two privately reported vulnerabilities in the Pragmatic General Multicast (PGM) protocol that could allow a denial of service if malformed PGM packets are received by an affected system. An attacker who successfully exploited this vulnerability could cause a user’s system to become non-responsive and to require a restart to restore functionality. Note that the denial of service vulnerability would not allow an attacker to execute code or to elevate their user rights, but it could cause the affected system to stop accepting requests.

This security update is rated Important for all supported editions of Windows XP and Windows Server 2003 and rated Moderate for all supported editions of Windows Vista and Windows Server 2008. For more information, see the subsection, Affected and Non-Affected Software, in this section.

The security update addresses these vulnerabilities by modifying the way PGM parses malformed packets. For more information about the vulnerability, see the Frequently Asked Questions (FAQ) subsection for the specific vulnerability entry under the next section, Vulnerability Information.

Recommendation.  Microsoft recommends that customers apply the update at the earliest opportunity.

Known Issues. Microsoft Knowledge Base Article 950762 documents the currently known issues that customers may experience when installing this security update. The article also documents recommended solutions for these issues. When currently known issues and recommended solutions pertain only to specific releases of this software, this article provides links to further articles.

Affected and Non-Affected Software

The following software have been tested to determine which versions or editions are affected. Other versions or editions are either past their support life cycle or are not affected. To determine the support life cycle for your software version or edition, visit Microsoft Support Lifecycle.

Affected Software

Operating System Maximum Security Impact Aggregate Severity Rating Bulletins Replaced by this Update
Windows XP Service Pack 2 Denial of Service Important MS06-052
Windows XP Service Pack 3 Denial of Service Important None
Windows XP Professional x64 Edition and Windows XP Professional x64 Edition Service Pack 2 Denial of Service Important None
Windows Server 2003 Service Pack 1 and Windows Server 2003 Service Pack 2 Denial of Service Important None
Windows Server 2003 x64 Edition and Windows Server 2003 x64 Edition Service Pack 2 Denial of Service Important None
Windows Server 2003 with SP1 for Itanium-based Systems and Windows Server 2003 with SP2 for Itanium-based Systems Denial of Service Important None
Windows Vista and Windows Vista Service Pack 1 Denial of Service Moderate None
Windows Vista x64 Edition and Windows Vista x64 Edition Service Pack 1 Denial of Service Moderate None
Windows Server 2008 for 32-bit Systems* Denial of Service Moderate None
Windows Server 2008 for x64-based Systems* Denial of Service Moderate None
Windows Server 2008 for Itanium-based Systems Denial of Service Moderate None

*Supported editions of Windows Server 2008 are not affected if installed using the Server Core installation option. For more information on this installation option, see Server Core. Note that the Server Core installation option does not apply to certain editions of Windows Server 2008; see Compare Server Core Installation Options.

Non-Affected Software

Operating System
Windows 2000 Service Pack 4

Where are the file information details?
The file information details can be found in Microsoft Knowledge Base Article 950762.

Why does this update address several reported security vulnerabilities?
This update contains support for several vulnerabilities because the modifications that are required to address these issues are located in related files. Instead of having to install several updates that are almost the same, customers need to install this update only.

I am using an older release of the software discussed in this security bulletin. What should I do?
The affected software listed in this bulletin have been tested to determine which releases are affected. Other releases are past their support life cycle. To determine the support life cycle for your software release, visit Microsoft Support Lifecycle.

It should be a priority for customers who have older releases of the software to migrate to supported releases to prevent potential exposure to vulnerabilities. For more information about the Windows Product Lifecycle, visit Microsoft Support Lifecycle. For more information about the extended security update support period for these software versions or editions, visit Microsoft Product Support Services.

Customers who require custom support for older releases must contact their Microsoft account team representative, their Technical Account Manager, or the appropriate Microsoft partner representative for custom support options. Customers without an Alliance, Premier, or Authorized Contract can contact their local Microsoft sales office. For contact information, visit Microsoft Worldwide Information, select the country, and then click Go to see a list of telephone numbers. When you call, ask to speak with the local Premier Support sales manager. For more information, see the Windows Operating System Product Support Lifecycle FAQ.

Vulnerability Information

Severity Ratings and Vulnerability Identifiers

Affected Software PGM Invalid Length Vulnerability - CVE-2008-1440 PGM Malformed Fragment Vulnerability - CVE-2008-1441 Aggregate Severity Rating
Windows XP Service Pack 2 **Important **\ Denial of Service **Moderate **\ Denial of Service Important
Windows XP Service Pack 3 **Important **\ Denial of Service **Moderate **\ Denial of Service Important
Windows XP Professional x64 Edition and Windows XP Professional x64 Edition Service Pack 2 **Important **\ Denial of Service **Moderate **\ Denial of Service Important
Windows Server 2003 Service Pack 1 and Windows Server 2003 Service Pack 2 **Important **\ Denial of Service Moderate\ Denial of Service Important
Windows Server 2003 x64 Edition and Windows Server 2003 x64 Edition Service Pack 2 **Important **\ Denial of Service Moderate\ Denial of Service Important
Windows Server 2003 with SP1 for Itanium-based Systems and Windows Server 2003 with SP2 for Itanium-based Systems **Important **\ Denial of Service Moderate\ Denial of Service Important
Windows Vista and Windows Vista Service Pack 1 Not affected Moderate\ Denial of Service Moderate
Windows Vista x64 Edition and Windows Vista x64 Edition Service Pack 1 Not affected Moderate\ Denial of Service Moderate
Windows Server 2008 for 32-bit Systems* Not affected Moderate\ Denial of Service Moderate
Windows Server 2008 for x64-based Systems* Not affected Moderate\ Denial of Service Moderate
Windows Server 2008 for Itanium-based Systems Not affected Moderate\ Denial of Service Moderate

*Supported editions of Windows Server 2008 are not affected if installed using the Server Core installation option. For more information on this installation option, see Server Core. Note that the Server Core installation option does not apply to certain editions of Windows Server 2008; see Compare Server Core Installation Options.

PGM Invalid Length Vulnerability - CVE-2008-1440

A denial of service vulnerability exists in implementations of the Pragmatic General Multicast (PGM) protocol on Microsoft Windows XP and Windows Server 2003. The vulnerability is due to improper validation of specially crafted PGM packets. An attacker who successfully exploited this vulnerability could cause the computer to become non-responsive and require a restart to restore functionality.

To view this vulnerability as a standard entry in the Common Vulnerabilities and Exposures list, see CVE-2008-1440.

Mitigating Factors for PGM Invalid Length Vulnerability - CVE-2008-1440

Mitigation refers to a setting, common configuration, or general best-practice, existing in a default state, that could reduce the severity of exploitation of a vulnerability. The following mitigating factors may be helpful in your situation:

  • On systems running Windows XP and Windows Server 2003, Pragmatic General Multicast (PGM) is only enabled when Microsoft Message Queuing (MSMQ) 3.0 is installed. The MSMQ service is not installed by default.

Workarounds for PGM Invalid Length Vulnerability - CVE-2008-1440

Microsoft has not identified any workarounds for this vulnerability.

FAQ for PGM Invalid Length Vulnerability - CVE-2008-1440

What is the scope of the vulnerability? 
This is a denial of service vulnerability. A remote, anonymous attacker who exploited this vulnerability could cause the affected system to become non-responsive until the system is restarted. Note that the denial of service vulnerability would not allow an attacker to execute code or to elevate their user rights, but it could cause the affected system to stop accepting requests.

What causes the vulnerability? 
The protocol’s parsing code does not properly validate the option length field of a PGM packet. If an affected system receives a specially crafted PGM packet with an invalid option length field, the parser enters an infinite loop and eventually causes the system to become non-responsive.

What is Pragmatic General Multicast (PGM)?
PGM is a reliable and scalable multicast protocol that enables receivers to detect loss, request retransmission of lost data, or notify an application of unrecoverable loss. PGM is a receiver-reliable protocol, which means the receiver is responsible for ensuring all data is received, absolving the sender of responsibility for the reliability of communications. PGM is appropriate for applications that require duplicate-free multicast data delivery from multiple sources to multiple receivers. PGM does not support acknowledged delivery, nor does it guarantee ordering of packets from multiple senders. For more information on PGM, see the following MSDN Article.

What is Microsoft Message Queuing?
Microsoft Message Queuing (MSMQ) is a component of the Windows operating system that allows cooperating applications to send and receive messages to each other, even if the intended recipient application is not running or the computer on which the sender or recipient application is running is disconnected from the network. Messages are stored and forwarded by MSMQ until they reach the destination queue. Later, when a recipient application runs, it can retrieve the messages from the queue. MSMQ decouples sender and recipient applications so they do not need to run at the same time. Message Queuing provides built-in enhanced security, transaction support, and other features. For more information on MSMQ, see MSMQ: Frequently Asked Questions.

What might an attacker use the vulnerability to do? 
An attacker who successfully exploited this vulnerability could cause a user’s system to become non-responsive and require a restart to restore functionality.

How could an attacker exploit the vulnerability? 
An attacker could try to exploit the vulnerability by sending a specially crafted PGM packet to an affected system. The packet could then cause the affected system to become non-responsive until restarted.

What systems are primarily at risk from the vulnerability? 
Workstations and servers that have installed MSMQ or are running a PGM-supported application (that listens for PGM packets) are primarily at risk.

What does the update do? 
The update removes the vulnerability by correctly validating the option length field of PGM packets.

When this security bulletin was issued, had this vulnerability been publicly disclosed? 
No. Microsoft received information about this vulnerability through responsible disclosure. Microsoft had not received any information to indicate that this vulnerability had been publicly disclosed when this security bulletin was originally issued.

When this security bulletin was issued, had Microsoft received any reports that this vulnerability was being exploited? 
No. Microsoft had not received any information to indicate that this vulnerability had been publicly used to attack customers and had not seen any examples of proof of concept code published when this security bulletin was originally issued.

PGM Malformed Fragment Vulnerability - CVE-2008-1441

A denial of service vulnerability exists in implementations of the Pragmatic General Multicast (PGM) protocol on Microsoft Windows XP, Windows Server 2003, Windows Vista, and Windows Server 2008. The protocol’s parsing code does not properly validate specially crafted PGM fragments and will cause the affected system to become non-responsive until the attack has ceased.

To view this vulnerability as a standard entry in the Common Vulnerabilities and Exposures list, see CVE-2008-1441.

Mitigating Factors for PGM Malformed Fragment Vulnerability - CVE-2008-1441

Mitigation refers to a setting, common configuration, or general best-practice, existing in a default state, that could reduce the severity of exploitation of a vulnerability. The following mitigating factors may be helpful in your situation:

  • On systems running Windows XP or Windows Server 2003, Pragmatic General Multicast (PGM) is only enabled when Microsoft Message Queuing (MSMQ) 3.0 is installed. The MSMQ service is not installed by default.
  • On systems running Windows Vista or Windows Server 2008, Pragmatic General Multicast (PGM) is only enabled when Microsoft Message Queuing (MSMQ) 4.0 is installed and PGM is specifically enabled. The MSMQ service is not installed by default. When the MSMQ service is installed, the PGM protocol is available but not enabled by default.

Workarounds for PGM Malformed Fragment Vulnerability - CVE-2008-1441

Microsoft has not identified any workarounds for this vulnerability.

FAQ for PGM Malformed Fragment Vulnerability - CVE-2008-1441

What is the scope of the vulnerability? 
This is a denial of service vulnerability. A remote, anonymous attacker who exploited this vulnerability could cause the affected system to become non-responsive. Note that the denial of service vulnerability would not allow an attacker to execute code or to elevate their user rights, but it could cause the affected system to stop accepting requests.

What causes the vulnerability? 
The protocol’s parsing code does not properly handle malformed PGM packets that contain an invalid fragment option.

What is Pragmatic General Multicast (PGM)?
PGM is a reliable and scalable multicast protocol that enables receivers to detect loss, request retransmission of lost data, or notify an application of unrecoverable loss. PGM is a receiver-reliable protocol, which means the receiver is responsible for ensuring all data is received, absolving the sender of responsibility for the reliability of communications. PGM is appropriate for applications that require duplicate-free multicast data delivery from multiple sources to multiple receivers. PGM does not support acknowledged delivery, nor does it guarantee ordering of packets from multiple senders. For more information on PGM, see the following MSDN Article.

What is Microsoft Message Queuing?
Microsoft Message Queuing (MSMQ) is a component of the Windows operating system that allows cooperating applications to send and receive messages to each other, even if the intended recipient application is not running or the computer on which the sender or recipient application is running is disconnected from the network. Messages are stored and forwarded by MSMQ until they reach the destination queue. Later, when a recipient application runs, it can retrieve the messages from the queue. MSMQ decouples sender and recipient applications so they do not need to run at the same time. Message Queuing provides built-in enhanced security, transaction support, and other features. For more information on MSMQ, see MSMQ: Frequently Asked Questions.

What might an attacker use the vulnerability to do? 
An attacker who successfully exploited this vulnerability could cause a user’s system to become non-responsive.

How could an attacker exploit the vulnerability? 
An attacker could try to exploit the vulnerability by sending specially crafted PGM packets to an affected system. The packets could then cause the affected system to become non-responsive. The system will return to normal functionality when all specially crafted packets have been processed or the system is restarted. Once restarted, the system will again become nonresponsive if the attacker continues to send the specially crafted PGM packets.

What systems are primarily at risk from the vulnerability? 
Workstations and servers that have installed MSMQ or are running a PGM-supported application (that listens for PGM packets) are primarily at risk.

What does the update do? 
The update removes the vulnerability by correctly validating the fragment options of PGM packets.

When this security bulletin was issued, had this vulnerability been publicly disclosed? 
No. Microsoft received information about this vulnerability through responsible disclosure. Microsoft had not received any information to indicate that this vulnerability had been publicly disclosed when this security bulletin was originally issued.

When this security bulletin was issued, had Microsoft received any reports that this vulnerability was being exploited? 
No. Microsoft had not received any information to indicate that this vulnerability had been publicly used to attack customers and had not seen any examples of proof of concept code published when this security bulletin was originally issued.

Update Information

Detection and Deployment Tools and Guidance

Manage the software and security updates you need to deploy to the servers, desktop, and mobile systems in your organization. For more information see the TechNet Update Management Center. The Microsoft TechNet Security Web site provides additional information about security in Microsoft products.

Security updates are available from Microsoft Update, Windows Update, and Office Update. Security updates are also available from the Microsoft Download Center. You can find them most easily by doing a keyword search for "security update."

Finally, security updates can be downloaded from the Microsoft Update Catalog. The Microsoft Update Catalog provides a searchable catalog of content made available through Windows Update and Microsoft Update, including security updates, drivers and service packs. By searching using the security bulletin number (such as, “MS07-036”), you can add all of the applicable updates to your basket (including different languages for an update), and download to the folder of your choosing. For more information about the Microsoft Update Catalog, see the Microsoft Update Catalog FAQ.

Detection and Deployment Guidance

Microsoft has provided detection and deployment guidance for this month’s security updates. This guidance will also help IT professionals understand how they can use various tools to help deploy the security update, such as Windows Update, Microsoft Update, Office Update, the Microsoft Baseline Security Analyzer (MBSA), the Office Detection Tool, Microsoft Systems Management Server (SMS), and the Extended Security Update Inventory Tool. For more information, see Microsoft Knowledge Base Article 910723.

Microsoft Baseline Security Analyzer

Microsoft Baseline Security Analyzer (MBSA) allows administrators to scan local and remote systems for missing security updates as well as common security misconfigurations. For more information about MBSA, visit Microsoft Baseline Security Analyzer.

The following table provides the MBSA detection summary for this security update.

Software MBSA 2.1
Windows XP Service Pack 2 and Windows XP Service Pack 3 Yes
Windows XP Professional x64 Edition and Windows XP Professional x64 Edition Service Pack 2 Yes
Windows Server 2003 Service Pack 1 and Windows Server 2003 Service Pack 2 Yes
Windows Server 2003 x64 Edition and Windows Server 2003 x64 Edition Service Pack 2 Yes
Windows Server 2003 with SP1 for Itanium-based Systems and Windows Server 2003 with SP2 for Itanium-based Systems Yes
Windows Vista and Windows Vista Service Pack 1 Yes
Windows Vista x64 Edition and Windows Vista x64 Edition Service Pack 1 Yes
Windows Server 2008 for 32-bit Systems Yes
Windows Server 2008 for x64-based Systems Yes
Windows Server 2008 for Itanium-based Systems Yes

For more information about MBSA 2.1, see MBSA 2.1 Frequently Asked Questions.

Windows Server Update Services

By using Windows Server Update Services (WSUS), administrators can deploy the latest critical updates and security updates for Windows 2000 operating systems and later, Office XP and later, Exchange Server 2003, and SQL Server 2000. For more information about how to deploy this security update using Windows Server Update Services, visit the Windows Server Update Services Web site.

Systems Management Server

The following table provides the SMS detection and deployment summary for this security update.

Software SMS 2.0 SMS 2003 with SUSFP SMS 2003 with ITMU SCCM 2007
Windows XP Service Pack 2 and Windows XP Service Pack 3 Yes Yes Yes Yes
Windows XP Professional x64 Edition and Windows XP Professional x64 Edition Service Pack 2 No No Yes Yes
Windows Server 2003 Service Pack 1 and Windows Server 2003 Service Pack 2 Yes Yes Yes Yes
Windows Server 2003 x64 Edition and Windows Server 2003 x64 Edition Service Pack 2 No No Yes Yes
Windows Server 2003 with SP1 for Itanium-based Systems and Windows Server 2003 with SP2 for Itanium-based Systems No No Yes Yes
Windows Vista and Windows Vista Service Pack 1 No No See Note for Windows Vista and Windows Server 2008 below Yes
Windows Vista x64 Edition and Windows Vista x64 Edition Service Pack 1 No No See Note for Windows Vista and Windows Server 2008 below Yes
Windows Server 2008 for 32-bit Systems No No See Note for Windows Vista and Windows Server 2008 below Yes
Windows Server 2008 for x64-based Systems No No See Note for Windows Vista and Windows Server 2008 below Yes
Windows Server 2008 for Itanium-based Systems No No See Note for Windows Vista and Windows Server 2008 below Yes

For SMS 2.0 and SMS 2003, the SMS SUS Feature Pack (SUSFP), which includes the Security Update Inventory Tool (SUIT), can be used by SMS to detect security updates. See also Downloads for Systems Management Server 2.0.

For SMS 2003, the SMS 2003 Inventory Tool for Microsoft Updates (ITMU) can be used by SMS to detect security updates that are offered by Microsoft Update and that are supported by Windows Server Update Services. For more information about the SMS 2003 ITMU, see SMS 2003 Inventory Tool for Microsoft Updates. SMS 2003 can also use the Microsoft Office Inventory Tool to detect required updates for Microsoft Office applications. For more information about the Office Inventory Tool and other scanning tools, see SMS 2003 Software Update Scanning Tools. See also Downloads for Systems Management Server 2003.

System Center Configuration Manager (SCCM) 2007 uses WSUS 3.0 for detection of updates. For more information about SCCM 2007 Software Update Management, visit System Center Configuration Manager 2007.

Note for Windows Vista and Windows Server 2008 Microsoft Systems Management Server 2003 with Service Pack 3 includes support for Windows Vista and Windows Server 2008 manageability.

For more information about SMS, visit the SMS Web site.

For more detailed information, see Microsoft Knowledge Base Article 910723: Summary list of monthly detection and deployment guidance articles.

Security Update Deployment

Affected Software

For information about the specific security update for your affected software, click the appropriate link:

Windows XP (all editions)

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service Packs The update for this issue will be included in a future service pack or update rollup
Deployment
Installing without user intervention For all supported 32-bit editions of Windows XP:\ Windowsxp-kb950762-x86-enu /quiet
For all supported x64-based editions of Windows XP:\ WindowsServer2003.WindowsXP-kb950762-x64-enu /quiet
Installing without restarting For all supported 32-bit editions of Windows XP:\ Windowsxp-kb950762-x86-enu /norestart
For all supported x64-based editions of Windows XP:\ WindowsServer2003.WindowsXP-kb950762-x64-enu /norestart
Update log file KB950762.log
Further information See the subsection, Detection and Deployment Tools and Guidance
Restart Requirement
Restart required? Yes, you must restart your system after you apply this security update.
HotPatching Not applicable
Removal Information Use Add or Remove Programs tool in Control Panel or the Spuninst.exe utility located in the %Windir%$NTUninstallKB950762$\Spuninst folder
File Information See Microsoft Knowledge Base Article 950762
Registry Key Verification For all supported 32-bit editions of Windows XP:\ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows XP\SP4\KB950762\Filelist
For all supported x64-based editions of Windows XP:\ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows XP Version 2003\SP3\KB950762\Filelist

Note For supported versions of Windows XP Professional x64 Edition, this security update is the same as supported versions of the Windows Server 2003 x64 Edition security update.

Deployment Information

Installing the Update

When you install this security update, the installer checks whether one or more of the files that are being updated on your system have previously been updated by a Microsoft hotfix.

If you have previously installed a hotfix to update one of these files, the installer copies the RTMQFE, SP1QFE, or SP2QFE files to your system. Otherwise, the installer copies the RTMGDR, SP1GDR, or SP2GDR files to your system. Security updates may not contain all variations of these files. For more information about this behavior, see Microsoft Knowledge Base Article 824994.

For more information about the installer, visit the Microsoft TechNet Web site.

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Switch Description
/help Displays the command-line options.
Setup Modes
/passive Unattended Setup mode. No user interaction is required, but installation status is displayed. If a restart is required at the end of Setup, a dialog box will be presented to the user with a timer warning that the computer will restart in 30 seconds.
/quiet Quiet mode. This is the same as unattended mode, but no status or error messages are displayed.
Restart Options
/norestart Does not restart when installation has completed.
/forcerestart Restarts the computer after installation and force other applications to close at shutdown without saving open files first.
/warnrestart[:x] Presents a dialog box with a timer warning the user that the computer will restart in x seconds. (The default setting is 30 seconds.) Intended for use with the /quiet switch or the /passive switch.
/promptrestart Displays a dialog box prompting the local user to allow a restart.
Special Options
/overwriteoem Overwrites OEM files without prompting.
/nobackup Does not back up files needed for uninstall.
/forceappsclose Forces other programs to close when the computer shuts down.
/log:path Allows the redirection of installation log files.
/integrate:path Integrates the update into the Windows source files. These files are located at the path that is specified in the switch.
/extract[:path] Extracts files without starting the Setup program.
/ER Enables extended error reporting.
/verbose Enables verbose logging. During installation, creates %Windir%\CabBuild.log. This log details the files that are copied. Using this switch may cause the installation to proceed more slowly.

Note You can combine these switches into one command. For backward compatibility, the security update also supports the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841.

Removing the Update

This security update supports the following setup switches.

Switch Description
/help Displays the command-line options.
Setup Modes
/passive Unattended Setup mode. No user interaction is required, but installation status is displayed. If a restart is required at the end of Setup, a dialog box will be presented to the user with a timer warning that the computer will restart in 30 seconds.
/quiet Quiet mode. This is the same as unattended mode, but no status or error messages are displayed.
Restart Options
/norestart Does not restart when installation has completed
/forcerestart Restarts the computer after installation and force other applications to close at shutdown without saving open files first.
/warnrestart[:x] Presents a dialog box with a timer warning the user that the computer will restart in x seconds. (The default setting is 30 seconds.) Intended for use with the /quiet switch or the /passive switch.
/promptrestart Displays a dialog box prompting the local user to allow a restart.
Special Options
/forceappsclose Forces other programs to close when the computer shuts down.
/log:path Allows the redirection of installation log files.

Verifying That the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start, and then click Search.
    2. In the Search Results pane, click All files and folders under Search Companion.
    3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
    4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties.
      Note Depending on the edition of the operating system, or the programs that are installed on your system, some of the files that are listed in the file information table may not be installed.
    5. On the Version tab, determine the version of the file that is installed on your system by comparing it to the version that is documented in the appropriate file information table.
      Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.
  • Registry Key Verification

    You may also be able to verify the files that this security update has installed by reviewing the registry keys listed in the Reference Table in this section.

    These registry keys may not contain a complete list of installed files. Also, these registry keys may not be created correctly when an administrator or an OEM integrates or slipstreams this security update into the Windows installation source files.

Windows Server 2003 (all editions)

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service Packs The update for this issue will be included in a future service pack or update rollup
Deployment
Installing without user intervention For all supported 32-bit editions of Windows Server 2003:\ Windowsserver2003-kb950762-x86-enu /quiet
For all supported x64-based editions of Windows Server 2003:\ Windowsserver2003.WindowsXP-KB950762-x64-enu /quiet
For all supported Itanium-based editions of Windows Server 2003:\ Windowsserver2003-KB950762-ia64-enu /quiet
Installing without restarting For all supported 32-bit editions of Windows Server 2003:\ Windowsserver2003-kb950762-x86-enu /norestart
For all supported x64-based editions of Windows Server 2003:\ Windowsserver2003.WindowsXP-KB950762-x64-enu /norestart
For all supported Itanium-based editions of Windows Server 2003:\ Windowsserver2003-KB950762-ia64-enu /norestart
Update log file KB950762.log
Further information See the subsection, Detection and Deployment Tools and Guidance
Restart Requirement
Restart required? Yes, you must restart your system after you apply this security update**.**
HotPatching This security update does not support HotPatching. For more information about HotPatching, see Microsoft Knowledge Base Article 897341.
Removal Information Use Add or Remove Programs tool in Control Panel or the Spuninst.exe utility located in the %Windir%$NTUninstallKB950762$\Spuninst folder
File Information See Microsoft Knowledge Base Article 950762
Registry Key Verification HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows Server 2003\SP3\KB950762\Filelist

Deployment Information

Installing the Update

When you install this security update, the installer checks to see if one or more of the files that are being updated on your system have previously been updated by a Microsoft hotfix.

If you have previously installed a hotfix to update one of these files, the installer copies the RTMQFE, SP1QFE, or SP2QFE files to your system. Otherwise, the installer copies the RTMGDR, SP1GDR, or SP2GDR files to your system. Security updates may not contain all variations of these files. For more information about this behavior, see Microsoft Knowledge Base Article 824994.

For more information about the installer, visit the Microsoft TechNet Web site.

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Switch Description
/help Displays the command-line options.
Setup Modes
/passive Unattended Setup mode. No user interaction is required, but installation status is displayed. If a restart is required at the end of Setup, a dialog box will be presented to the user with a timer warning that the computer will restart in 30 seconds.
/quiet Quiet mode. This is the same as unattended mode, but no status or error messages are displayed.
Restart Options
/norestart Does not restart when installation has completed.
/forcerestart Restarts the computer after installation and force other applications to close at shutdown without saving open files first.
/warnrestart[:x] Presents a dialog box with a timer warning the user that the computer will restart in x seconds. (The default setting is 30 seconds.) Intended for use with the /quiet switch or the /passive switch.
/promptrestart Displays a dialog box prompting the local user to allow a restart.
Special Options
/overwriteoem Overwrites OEM files without prompting.
/nobackup Does not back up files needed for uninstall.
/forceappsclose Forces other programs to close when the computer shuts down.
/log:path Allows the redirection of installation log files.
/integrate:path Integrates the update into the Windows source files. These files are located at the path that is specified in the switch.
/extract[:path] Extracts files without starting the Setup program.
/ER Enables extended error reporting.
/verbose Enables verbose logging. During installation, creates %Windir%\CabBuild.log. This log details the files that are copied. Using this switch may cause the installation to proceed more slowly.

Note You can combine these switches into one command. For backward compatibility, the security update also supports many of the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841.

Removing the Update

This security update supports the following setup switches.

Switch Description
/help Displays the command-line options.
Setup Modes
/passive Unattended Setup mode. No user interaction is required, but installation status is displayed. If a restart is required at the end of Setup, a dialog box will be presented to the user with a timer warning that the computer will restart in 30 seconds.
/quiet Quiet mode. This is the same as unattended mode, but no status or error messages are displayed.
Restart Options
/norestart Does not restart when installation has completed.
/forcerestart Restarts the computer after installation and force other applications to close at shutdown without saving open files first.
/warnrestart[:x] Presents a dialog box with a timer warning the user that the computer will restart in x seconds. (The default setting is 30 seconds.) Intended for use with the /quiet switch or the /passive switch.
/promptrestart Displays a dialog box prompting the local user to allow a restart.
Special Options
/forceappsclose Forces other programs to close when the computer shuts down.
/log:path Allows the redirection of installation log files.

Verifying that the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start, and then click Search.
    2. In the Search Results pane, click All files and folders under Search Companion.
    3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
    4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties.
      Note Depending on the edition of the operating system, or the programs that are installed on your system, some of the files that are listed in the file information table may not be installed.
    5. On the Version tab, determine the version of the file that is installed on your system by comparing it to the version that is documented in the appropriate file information table.
      Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.
  • Registry Key Verification

    You may also be able to verify the files that this security update has installed by reviewing the registry keys listed in the Reference Table in this section.

    These registry keys may not contain a complete list of installed files. Also, these registry keys may not be created correctly when an administrator or an OEM integrates or slipstreams this security update into the Windows installation source files.

Windows Vista (all editions)

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service Packs The update for this issue will be included in a future service pack or update rollup
Deployment
Installing without user intervention For all supported 32-bit editions of Windows Vista:\ Windows6.0-KB950762-x86 /quiet\ \ For all supported x64-based editions of Windows Vista:\ Windows6.0-KB950762-x64 /quiet
Installing without restarting For all supported 32-bit editions of Windows Vista:\ Windows6.0-KB950762-x86 /quiet /norestart\ \ For all supported x64-based editions of Windows Vista:\ Windows6.0-KB950762-x64 /quiet /norestart
Further information See the subsection, Detection and Deployment Tools and Guidance
Restart Requirement
Restart required? Yes, you must restart your system after you apply this security update.
HotPatching Not applicable.
Removal Information WUSA.exe does not support uninstall of updates. To uninstall an update installed by WUSA, click Control Panel, and then click Security. Under Windows Update, click View installed updates and select from the list of updates.
File Information See Microsoft Knowledge Base Article 950762
Registry Key Verification Note A registry key does not exist to validate the presence of this update.

Deployment Information

Installing the Update

When you install this security update, the installer checks whether one or more of the files that are being updated on your system have previously been updated by a Microsoft hotfix.

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Supported Security Update Installation Switches

Switch Description
/?, /h, /help Displays help on supported switches.
/quiet Suppresses the display of status or error messages.
/norestart When combined with /quiet, the system will not be restarted after installation even if a restart is required to complete installation.

Note For more information about the wusa.exe installer, see Microsoft Knowledge Base Article 934307.

Verifying That the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start and then enter an update file name in Start Search.
    2. When the file appears under Programs, right-click on the file name and click Properties.
    3. Under the General tab, compare the file size with the file information tables provided in the bulletin KB article.
    4. You may also click on the Details tab and compare information, such as file version and date modified, with the file information tables provided in the bulletin KB article.
    5. Finally, you may also click on the Previous Versions tab and compare file information for the previous version of the file with the file information for the new, or updated, version of the file.

Windows Server 2008 (all editions)

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service Packs The update for this issue will be included in a future service pack or update rollup
Deployment
Installing without user intervention For all supported 32-bit editions of Windows Server 2008:\ Windows6.0-KB950762-x86 /quiet\ \ For all supported x64-based editions of Windows Server 2008:\ Windows6.0-KB950762-x64 /quiet\ \ For all supported Itanium-based editions of Windows Server 2008:\ Windows6.0-KB950762-ia64 /quiet
Installing without restarting For all supported 32-bit editions of Windows Server 2008:\ Windows6.0-KB950762-x86 /quiet /norestart\ \ For all supported x64-based editions of Windows Server 2008:\ Windows6.0-KB950762-x64 /quiet /norestart\ \ For all supported Itanium-based editions of Windows Server 2008:\ Windows6.0-KB950762-ia64 /quiet /norestart
Further information See the subsection, Detection and Deployment Tools and Guidance
Restart Requirement
Restart required? Yes, you must restart your system after you apply this security update.
HotPatching Not applicable.
Removal Information WUSA.exe does not support uninstall of updates. To uninstall an update installed by WUSA, click Control Panel, and then click Security. Under Windows Update, click View installed updates and select from the list of updates.
File Information See Microsoft Knowledge Base Article 950762
Registry Key Verification Note A registry key does not exist to validate the presence of this update.

Deployment Information

Installing the Update

When you install this security update, the installer checks whether one or more of the files that are being updated on your system have previously been updated by a Microsoft hotfix.

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Supported Security Update Installation Switches

Switch Description
/?, /h, /help Displays help on supported switches.
/quiet Suppresses the display of status or error messages.
/norestart When combined with /quiet, the system will not be restarted after installation even if a restart is required to complete installation.

Note For more information about the wusa.exe installer, see Microsoft Knowledge Base Article 934307.

Verifying That the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start and then enter an update file name in Start Search.
    2. When the file appears under Programs, right-click on the file name and click Properties.
    3. Under the General tab, compare the file size with the file information tables provided in the bulletin KB article.
    4. You may also click on the Details tab and compare information, such as file version and date modified, with the file information tables provided in the bulletin KB article.
    5. Finally, you may also click on the Previous Versions tab and compare file information for the previous version of the file with the file information for the new, or updated, version of the file.

Other Information

Support

  • Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with security updates.
  • International customers can receive support from their local Microsoft subsidiaries. There is no charge for support that is associated with security updates. For more information about how to contact Microsoft for support issues, visit the International Support Web site.

Disclaimer

The information provided in the Microsoft Knowledge Base is provided "as is" without warranty of any kind. Microsoft disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall Microsoft Corporation or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if Microsoft Corporation or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.

Revisions

  • V1.0 (June 10, 2008): Bulletin published.
  • V1.1 (February 17, 2010): Added a link to Microsoft Knowledge Base Article 950762 under Known Issues in the Executive Summary.

Built at 2014-04-18T13:49:36Z-07:00