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Getting Started with MultiPoint Manager

Published: February 18, 2011

Applies To: Windows MultiPoint Server 2011

Your MultiPoint Server system allows many users to use multiple stations that are physically connected by using station hubs to only one computer. Each station typically consists of a station hub, mouse, keyboard, and video monitor. Each user at a MultiPoint Server station experiences a unique Windows computing session that you can manage using MultiPoint Manager.

The components of a MultiPoint Server system include the following:

  • MultiPoint Server system software, which supports multiple monitors, keyboards, mouse devices, and other devices on the computer.

  • The MultiPoint Manager application that lets you monitor and take actions on MultiPoint Server stations.

  • Maintenance and management tools.

Information about how to manage MultiPoint Server stations with MultiPoint Manager, and how to use MultiPoint Manager daily, is provided in this Help file.

Overview of MultiPoint Manager

MultiPoint Manager provides four tabs to use when you are managing the MultiPoint Server stations. Each tab, and the tasks that you can perform on them, is described in more detail in each Help topic.

The tabs are as follows:

  • Home tab: Switch modes to perform administrative tasks, restart or shut down the computer, check the status of the system, and get help or support. For more information, see the Manage System Tasks topic.

  • Desktops tab: View thumbnail-sized images of user sessions. For more information, see the Manage User Desktops topic.

  • Stations tab: View users’ desktop status and end or suspend user sessions. For more information, see the Manage User Stations topic.

  • Users tab: Create and manage standard user accounts and administrative user accounts. For more information, see the Manage Station Hardware topic.

MultiPoint Server management and maintenance

After your MultiPoint Server system is set up, you can use MultiPoint Manager to manage MultiPoint Server.

Types of actions you can perform using MultiPoint Manager include the following:

  • Viewing desktop status: You can view the status of all MultiPoint Server user desktops to make sure that all of the stations and associated hardware are working.

  • Adding user accounts: Use MultiPoint Manager to create standard and administrative user accounts.

  • Viewing hardware status: If you need to add new hardware to your MultiPoint Server system, you can check the status of system hardware after it has been added.

  • Switching to maintenance mode: You can change the MultiPoint Server system to maintenance mode in order to install new software on your MultiPoint Server system. You can specify that all users can run the software, or that only you can use the software, depending on the installation and licensing options of the software.

  • Troubleshooting: If you experience problems with MultiPoint Server, check the Troubleshooting section to find topics that can help you fix the problem.

Daily use of your MultiPoint Server system

As you begin to use MultiPoint Server daily, there is information about how to use MultiPoint Server that you might want to share with the users on your MultiPoint Server system. This information includes the following:

Sharing content and keeping content private:

  • A user can save a file or document to a private folder that can be viewed only by that user.

  • Users can also save documents to a public folder that is accessible to all users on the MultiPoint Server system.

  • It is important for MultiPoint Server users to know that administrative users have access to all files and documents on the system, even if they are stored privately in a user’s personal folder.

For more information about how to save and manage private and public content, see the Manage User Files topic.

Information about a user’s MultiPoint Server session:

  • Each user has a user name and password, and a unique desktop session on the MultiPoint Server system.

  • A standard user is not an administrative user on the MultiPoint Server system. Standard users cannot install some types of software, but can save files and change desktop settings, except for the screen resolution. Any desktop changes the user makes are present when the user logs on again.

  • Users can disconnect from one station and log back on to their session on a different station without losing their work. For more information, see the Suspend and Leave User Session Active topic.

  • A standard user’s session (or all user sessions) can be disconnected or logged off by the administrative user through MultiPoint Manager. For more information, see the Manage User Desktops topic.

  • If a user forgets a password, you can reset the password from the Users tab, which uses standard Windows user account management functionality. For more information, see the Update or Delete a User Account topic.

See Also

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