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Guided walkthroughs for Skype for Business

Configuring auto attendant and call queues in Office 365

In this interactive guide, you'll see how to configure auto attendants and call queues in Skype for Business Online so that callers reach an intelligent virtual receptionist that helps them navigate the menu system with interactive prompts, and are automatically routed to the correct party.

 

Enable cloud PBX with PSTN calling

In this interactive guide, you'll see how to enable Office 365 users with PSTN Calling by assigning calling plans, creating emergency locations, and acquiring and assigning PSTN phone numbers so user can make and receive calls using their Skype for Business client.

 

Configure PSTN conferencing

In this interactive guide, you'll see how to configure Office 365 users with PSTN Conferencing and assign Microsoft as the conferencing provider, so they can host or create online meetings that people can dial-in to using only their phone, even without Internet access.

 

Deploying Skype for Business Cloud Connector Edition

Introduction

This short introductory video describes what is covered in each of the interactive guides (walk-throughs or click-throughs) in the three-part series, "Deploy Skype for Business Cloud Connector Edition."

 

Part 1

This guide is the first in the three-part series "Deploying Skype for Business Cloud Connector Edition" and contains three exercises covering 1) how to prepare the first of two Cloud Connector high availability appliances, 2) how to prepare the second Cloud Connector appliance for deployment, 3) review the creation process for a base VHDX for the virtual machines.

 

Part 2

This guide is the second in the three-part series "Deploying Skype for Business Cloud Connector Edition" and contains three exercises covering 1) how to deploy the first of two Cloud Connector appliances, 2) how to configure your Office 365 tenant to support the hybrid voice scenarios, 3) how to verify that PBX calling is currently functioning in the organization.

 

Part 3

This guide is the third in the three-part series "Deploying Skype for Business Cloud Connector Edition" and contains two exercises covering 1) how to deploy the second Cloud Connector appliance and complete the single PSTN site high availability configuration and 2) how to configure and test Cloud Connector high availability.