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Rollout and adoption success kit


Project scope

Understand goals, deployment, and rollout strategy.


Proof of concept

Test technical deployment & network architecture.



Validate scenarios, resources, and rollout plans with user in preparation for broad rollout (client loaded on actual desktop).


Enterprise rollout

Launch across all departments and user groups.


Run state

Operations plan for all key phases/focus areas, increase user-adoption.



A lifecycle approach to drive successful adoption

The Rollout and Adoption Success Kit (RASK) is designed to help you achieve rapid, sustained adoption of Skype for Business/Lync and long-term operational success. It focuses on the organizational readiness, change management, and user experience aspects of your rollout. 

RASK uses an intuitive framework with valuable resources and prescriptive guidance to ensure that these critical components are considered, incorporated, and properly aligned from the earliest stages of your technical deployment through run state operations.

RASK is organized into 3 core components: Rollout phases, Readiness focus areas, and the Deployment readiness report. Together, these components create a flexible framework that is easy to customize according to the unique characteristics of your organization, and that is relevant to deployments of almost any size or complexity.

New to RASK?

Select RASK core components to learn more about the components and how they work together.

Ready to get started?

  1. Download the RASK Resources Package
  2. Confirm you have the right project team and appropriate stakeholders engaged
  3. Map your current rollout state to one of the Phases listed above
  4. Start your planning
    • Review the valuable information and resources associated with your current Phase to help build your rollout plan
    • Utilize the Deployment Readiness Report to define your goals and success metrics for ongoing tracking

Share your feedback

Are you finding RASK valuable in defining and implementing your rollout strategy? Have a success story you'd like to share? At the top of each RASK page, you will see 5 stars. Click on the stars to rate the page and share your feedback with us.