Enable the connectors in the lab environment before you upgrade
Applies To: System Center 2016 - Service Manager
Use the following procedure to enable the Service Manager connectors in the lab environment. In this procedure, you will not be enabling the Operations Manager connector.
Do not enable or delete the Operations Manager alert connector in the lab environment. Doing so will cause the alert connector in the production environment to fail.
To enable a connector
In the Service Manager console, click Administration.
In the Administration pane, expand Administration, and then click Connectors.
In the Connectors pane, select the connector that you want to enable.
In the Tasks pane, under the connector name, click Enable.