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Deploying Lync Jump Start (7b): Real-world IVR Scenarios with Microsoft Lync Server 2010


About This Video

This is the second part of a two-part session where Aaron Steele and Brian Ricks continue configuring basic Enterprise Voice functionality with Microsoft Lync Server 2010. During this high-energy, demo-rich session, they recap the methods for selecting agents, such as Multi-function Sales Tree.

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If you're interested in learning more about the products or solutions discussed in this episode, click on any of the below links for free, in-depth information:


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Published Date: 4/26/12
Presented By: Jump Start



Video: WMV (ZIP) (no longer available)