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Incident Management Process with Operations Manager and BMC Remedy Integration


About This Video
Kaj Wierda, Microsoft Program Manager, walks through an incident remediation process, highlighting how Opalis integrates Operations Manaqer with third party tools. By following this demonstration you will learn how to leverage key features in Opalis to standardize and automate IT processes.


Published Date: March 11, 2010
Presented By: Kimberly Bolton




Video: WMV | MP4