Skip to main content

Microsoft IT Helpdesk – A Face-to-Face Revolution


About This Video

The following content may no longer reflect Microsoft’s current position or infrastructure. This content should be viewed as reference documentation only, to inform IT business decisions within your own company or organization.

Microsoft Information Technology (Microsoft IT) Tech Link centers provide Microsoft employees and vendors with a walk-in location where they receive face-to-face troubleshooting support from the Microsoft IT group's (MSIT) personnel. Utilizing Tech Link enables users to receive timely resolutions to their software and hardware issues, and examine and test the most-current MSIT-approved hardware. This improves user satisfaction, and employee and corporate productivity.


Published Date: May 11, 2011
Presented By: Microsoft IT Showcase



Video: WMV | MP4 | WMV (ZIP)