IT Service Management & Compliance -- with System Center Service Manager
About This Video
The upcoming version of Service Manager 2010 R2 will deliver standardized, compliant, and automated IT as a Service. Come to this session to see an early preview the all new Silverlight based SharePoint self-service portal, service catalog, service requests, release management, IT business intelligence, and many other improvements that are being added to Service Manager.
About the speaker
Sharing with customers the benefits and value of System Center Service Manager's unique positioning in the market place after having worked for and competed against many other Service Management solution providers in the industry. A 15 year veteran of IT Service Management industry across the US and Asia Pacific region Sean holds his ITIL v3 Expert qualification since 2006 when the qualification was first introduced.
Published Date: May 12, 2011
Tags: TechNet Edge , Media , Zune , iPod , Anthony de Bruyn , Management , Scenario Management , System Center , Track Management , Belux , TechDays Belgium 2011 , NL-BE , FR-BE , Videos
Video: WMV (ZIP) (no longer available)