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Windows 10 Enterprise: FAQ for IT professionals

Get answers to common questions around compatibility, installation, and support for Windows 10 Enterprise.

Jump to:   Download and requirements   |    Drivers   |   Administration and deployment   |   User experience   |   Help and support

Download and requirements

Where can I download Windows 10 Enterprise?

If you have Windows volume licenses with Software Assurance, or if you have purchased licenses for Windows 10 Enterprise volume licenses, you can download 32-bit and 64-bit versions of Windows 10 Enterprise from the Volume Licensing Service Center. If you do not have current Software Assurance for Windows and would like to purchase volume licenses for Windows 10 Enterprise, contact your preferred Microsoft Reseller or see How to purchase through Volume Licensing.

What are the system requirements?

For details, see Windows 10 Enterprise system requirements.

What are the hardware requirements for Windows 10?

Most computers that are compatible with Windows 8.1 will be compatible with Windows 10. You may need to install updated drivers in Windows 10 for your devices to properly function. See Windows 10 specifications for more information.

note iconImportant: For 64-bit installations, a small number of older PCs may be blocked from installation because they do not support CMPXCHG16b, PrefetchW, and LAHF/SAHF.

Can I evaluate Windows 10 Enterprise?

Yes, a 90-day evaluation of Windows 10 Enterprise is available through the TechNet Evaluation Center. The evaluation is available in Chinese (Simplified), Chinese (Traditional), French, German, Italian, Japanese, Korean, Portuguese (Brazil), and Spanish (Spain, International Sort). We highly recommend that organizations make use of the Windows 10 Enterprise 90-day Evaluation to try out deployment and management scenarios, test compatibility with hardware and applications, and to get hands on experience with Windows 10 Enterprise features.

Are ISOs available for Windows 10?

Yes, ISOs are available for Windows 10. You can use the media creation tool on the software download site to create an ISO for these scenarios:

  • You have a Windows 7 or Windows 8.1 system with a retail or OEM license, and want to participate in the Get Windows 10 upgrade offer
  • You purchased a retail copy of Windows 10
  • You have a computer that came preinstalled with Windows 10 Home or Windows 10 Pro

For computers licensed under a volume license agreement, you can get ISOs through the Volume Licensing Service Center.

What languages is Windows 10 available in?

Windows 10 is available in Arabic (Saudi Arabia), Bulgarian (Bulgaria), Chinese (Simplified, China), Chinese (Hong Kong), Chinese (Traditional, Taiwan), Croatian (Croatia), Czech (Czech Republic), Danish (Denmark), Dutch (Netherlands), English (United Kingdom), English (United States), Estonian (Estonia), Finnish (Finland), French (France), French (Canada), German (Germany), Greek (Greece), Hebrew (Israel), Hungarian (Hungary), Italian (Italy), Japanese (Japan), Korean (Korea), Latvian (Latvia), Lithuanian (Lithuania), Norwegian, Bokmål (Norway), Polish (Poland), Portuguese (Brazil), Portuguese (Portugal), Romanian (Romania), Russian (Russia), Serbian (Latin, Serbia), Slovak (Slovakia), Slovenian (Slovenia), Spanish (Spain, International Sort), Spanish (Mexico), Swedish (Sweden), Thai (Thailand), Turkish (Turkey), and Ukrainian (Ukraine). Additional languages are available as Language Interface Packs.

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Drivers

Where can I find drivers for my devices for Windows 10 Enterprise?

For many devices, drivers will be automatically installed in Windows 10 and there will be no need for additional action.

  • For some devices, Windows 10 may be unable to install drivers that are required for operation. If your device drivers are not automatically installed, visit the manufacturer’s support website for your device to download and manually install the drivers. If Windows 10 drivers are not available, the most up-to-date drivers for Windows 8.1 will often work in Windows 10.
  • For some devices, the manufacturer may provide more up-to-date drivers or drivers that enable additional functionality than the drivers installed by Windows 10. Always follow the recommendations of the device manufacturer for optimal performance and stability.
  • Some computer manufacturers provide packs of drivers for easy implementation in management and deployment solutions like the Microsoft Deployment Toolkit (MDT) or Microsoft System Center Configuration Manager. These driver packs contain all of the drivers needed for each device and can greatly simplify the process of deploying Windows to a new make or model of computer. Driver packs for some common manufacturers include:

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Administration and deployment

Are there any deployment tools available to support Windows 10?

Updated versions of Microsoft deployment tools, including Configuration Manager, MDT, and the Windows Assessment and Deployment Kit (Windows ADK) have been released adding support for Windows 10. For most organizations currently using MDT or Configuration Manager to deploy Windows, deployment of Windows 10 will change very little. Read more about Configuration Manager compatibility at Announcing support for Windows 10 management with System Center Configuration Manager from the Configuration Manager Team Blog. Read more about MDT 2013 Update 1 from the Microsoft Deployment Toolkit Team Blog.

For more information, see Windows 10 deployment tools and Windows 10 deployment scenarios.

Can I upgrade computers from Windows 7 or Windows 8.1 without deploying a new image?

Computers running Windows 7 or Windows 8.1 can be upgraded directly to Windows 10 through the in-place upgrade process without a need to reimage the device. You can use System Center Configuration Manager to manage this upgrade automatically through an Operating System Deployment task sequence. See How to upgrade to Windows 10 using the task sequence in System Center 2012 R2 Configuration Manager on the System Center Configuration Manager Team Blog.

Can I upgrade from Windows 7 or Windows 8.1 to Windows 10 Enterprise for free?

If you have Windows 7 Enterprise or Windows 8.1 Enterprise and current Software Assurance, you are entitled to the upgrade to Windows 10 Enterprise through the rights of Software Assurance. You can find your product keys and installation media at the Volume Licensing Service Center.

If you have a version of Windows 7 or Windows 8.1 that came preinstalled on your device (OEM) or was purchased in a store (retail), you may qualify for a free upgrade to Windows 10. See the Windows 10 FAQ for more information.

For devices that are licensed under a volume license agreement for Windows that does not include Software Assurance, new licenses will be required to upgrade these devices to Windows 10.

Where can I find out if an application or device is compatible with Windows 10?

The Windows Compatibility Center is a community-generated database of compatibility information. You can look up your device or application there to see if other users have reported the device or app to be compatible or not. You can also provide feedback and rate the compatibility of apps or devices to help answer the questions of other users of Windows.

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User experience

Where can I find information about new features and changes in Windows 10 Enterprise?

For an overview of the new enterprise features in Windows 10 Enterprise, see What's new in Windows 10  in the TechNet library. You’ll find info on features like Provisioning Packages, which allow you to configure a Windows 10 device without deploying a new image; Enterprise Data Protection, which allows you to encrypt sensitive data and protect it from untrusted users or apps – even on employee-owned devices; and Device Guard, which protects a computer from running untrusted applications.

Another place to track the latest information about new features is Blogging Windows. Here you’ll find the announcement of the new features that make Windows 10 the best of what Windows has to offer. You can also compare Windows 10 editions.

How will my users have to adjust to using Windows 10 Enterprise after upgrading from Windows 7 or Windows 8.1?

Windows 10 combines the best aspects of the user experience from Windows 8.1 and Windows 7 to make using Windows simple and straightforward. Users of Windows 7 will find the Start menu in the same location as they always have. In the same place, users of Windows 8.1 will find the live tiles from their Start screen, accessible by the Start button in the same way as they were accessed in Windows 8.1. See how Windows 10 is the Windows you already know; read Familiarity in Windows 10.

How does Windows 10 help people work with applications and data across a variety of devices?

The desktop experience in Windows 10 has been improved to provide a better experience for people that use a traditional mouse and keyboard. Key changes include:

  • Start menu is a launching point for access to apps.
  • Universal apps now open in windows instead of full screen.
  • Multitasking is improved with adjustable Snap, which allows you to have more than two windows side-by-side on the same screen and to customize how those windows are arranged.
  • Tablet Mode to simplify using Windows with a finger or pen by using touch input.

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Help and support

Where can I ask a question about Windows 10?

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