Infrastructure Optimization White Papers

Download these reports and white papers to learn more about the business value of infrastructure optimization. These white papers and analyst reports tell you how.

• Driving down costs of the business desktop

  This paper presents the results of surveys and analysis conducted during 2005 at 14 private enterprises that used best practices and management software technologies to optimize their organization’s IT infrastructure and reduce PC management costs. (PDF, 752KB)

• The relationship between IT labor costs and best practices for Systems Management Server

  IDC research on what successful organizations are doing to to reduce IT costs while improving services to the business and end users. This research focused on 141 for-profit enterprises in the United States with 1,000 to 20,000 PCs. (PDF, 2.49MB)

• The relationship between IT labor costs and best practices for identity and access management with Active Directory

  IDC research project on how successful organizations are using directories in large environments. This research was conducted in 2005 and 2006 and focused on 141 for-profit enterprises in the United States with 1,000 to 20,000 PCs. (PDF, 771KB)

• The relationship between IT labor costs and best practices for managing the Windows desktop

  This IDC White Paper studies the time it takes to deploy a new application to the desktop and the number of service desk calls per PC per year. (PDF, 1.05MB)

• Analysis of the business value of Windows Vista

  An IDC study of the average annual cost per PC expressed in IT and User labor for Microsoft's last three operating systems and Windows Vista. (PDF, 135KB)

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