Infrastructure Optimization: Driving Down Costs of the Business Desktop

Summary

Deployment and management costs of PCs and the infrastructure that supports them typically use up 30 to 45 percent of an organization’s IT budget. In addition, complex IT environments often incur more costs and require service-level compromises.

This paper presents the results of surveys and analysis conducted during 2005 at 14 private enterprises that used best practices and management software technologies to optimize their organization’s IT infrastructure and reduce PC management costs. Results of this study indicate a direct correlation between the number of best practices adopted, the management technologies used, and the reduction of PC-related labor costs.

Included in This Document:

• Introduction
• Understanding IT Labor Costs
• Implementing Best Practices
• Management Software Technology
• Conclusions and Recommendations