Action calls

  • Artikkel

An action call represents a call to a UII action associated with a hosted control. Action calls are used to pass parameters required to execute the underlying UII action in Unified Service Desk.

An action call can be attached to the following in Unified Service Desk so that they are executed when:

  • An event is raised.

  • A window navigation rule is processed.

  • A toolbar button is clicked.

  • An agent script is run or an answer is clicked.

The action calls and the sequence in which they are called, define the behavior of the configured system. Action calls can be thought of as the function call itself, where the UII action is the function signature or definition.

Vt ka

Mõisted

UII toimingule toimingu kutse loomine
Sündmusele toimingukutsete lisamine
UII actions

Muud ressursid

Hostitud juhtelementide, toimingute ja sündmuste haldamine
Understand Core Unified Service Desk Concepts

Unified Service Desk
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