Configure your agent application using Unified Service Desk

This section provides information about how you can use Unified Service Desk to quickly configure a highly customized agent application for your organization without using code.

Before you start configuring your agent application using Unified Service Desk, you must install and deploy it. Lisateave: Install and deploy Unified Service Desk

Unified Service Desk uses the Microsoft Dynamics CRM security model to govern access to the entities and configuration data. You can also create configurations in Unified Service Desk to group entities, and assign them to users to ensure that they can access only the entities in the assigned configuration. Lisateave: Security in Unified Service Desk

Selle jaotise sisu

Learn to use Unified Service Desk

Agentrakenduse konfigureerimise alustamine

Unified Service Deski konfigureerimise näidisprotseduurid

Viide

Unified Service Desk Administration Guide

Seotud jaotised

Hosted control types and action/event reference

Unified Service Deski laiendamine

Unified Service Desk
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