Affichage des propriétés des messages mis en file d’attente dans l’Afficheur des files d’attente

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S’applique à :Exchange Server 2016

Learn how to use the Queue Viewer in the Boîte à outils Exchange to view message properties in Exchange 2016.

You can use the Queue Viewer in the Boîte à outils Exchange to view queues and the properties of messages in queues. In Exchange Server 2016, Queue Viewer is available on Mailbox servers and Edge Transport servers.

For more information about queues, see Files d’attente et messages en attente. For more information about Queue Viewer, see Afficheur des files d’attente.

  • Estimated time to complete: 5 minutes

  • Des autorisations doivent vous être attribuées avant de pouvoir exécuter cette procédure. Pour voir les autorisations qui vous sont nécessaires, consultez "Queues" entry in the Autorisations de flux de messagerie topic.

  • Pour trouver et ouvrir la Boîte à outils Exchange, suivez l’une des procédures ci-dessous :

    • Windows 10    Cliquez sur Démarrer > Toutes les applications > MicrosoftExchange Server 2016 > Boîte à outils Exchange.

    • Windows Server 2012 R2 ou Windows 8.1   Dans l’écran d’accueil, ouvrez l’affichage Applications en cliquant sur la flèche vers le bas, dans le coin inférieur gauche, ou en faisant glisser l’affichage depuis le milieu de l’écran. Le raccourci Boîte à outils Exchange se trouve dans un groupe nommé MicrosoftExchange Server 2016.

    • Windows Server 2012    Utilisez l’une des méthodes suivantes :

      • Sur l’écran d’accueil, cliquez sur une zone vide et saisissez Boîte à outils Exchange.

      • Sur le bureau ou dans l’écran d’accueil, appuyez sur les touches Windows + Q. Dans l’icône Rechercher, saisissez Boîte à outils Exchange.

      • Sur le bureau ou dans l’écran d’accueil, déplacez votre curseur dans le coin supérieur droit ou faites glisser vers la gauche le bord droit de l’écran pour afficher les icônes. Cliquez sur l’icône Rechercher et saisissez Boîte à outils Exchange.

      Lorsque le raccourci s’affiche dans les résultats, vous pouvez le sélectionner.

  • You can also use the Get-Message cmdlet in the Environnement de ligne de commande Exchange Management Shell to view additional message properties that aren't visible in Queue Viewer. For more information, see Propriétés des messages dans les files d’attente and Rechercher des files d’attente et les messages dans les files d’attente dans Exchange Management Shell.

  • Pour des informations sur les raccourcis clavier applicables aux procédures de cette rubrique, voir Raccourcis clavier dans Exchange 2013Raccourcis clavier dans le Centre d’administration Exchange.

tipConseil :
Vous rencontrez des difficultés ? Demandez de l’aide en participant aux forums Exchange. Visitez le forum à l’adresse : Exchange Server, Exchange Online ou Exchange Online Protection.

  1. In the Boîte à outils Exchange, in the Mail flow tools section, double-click Queue Viewer to open the tool in a new window.

  2. In Queue Viewer, select the Messages tab to see the list of messages that are currently queued for delivery in your organization. The list of messages displays the following information:

    • From Address   The sender's email address.

    • Status   A message can have one of the following status values:

      • Active   If the message is in a delivery queue, the message is being delivered to its destination. If the message is in the Submission queue, the message is being processed by the categorizer.

      • Pending Remove   The message was deleted by the administrator, but was already being delivered. The message will be deleted if the delivery ends in an error that causes the message to re-enter the queue. Otherwise, delivery will continue.

      • Pending Suspend   The message was suspended by the administrator, but was already being delivered. The message will be suspended if the delivery ends in an error that causes the message to re-enter the queue. Otherwise, delivery will continue.

      • Ready   The message is waiting in the queue, and is ready to be processed.

      • Retry   The queue's last connection attempt failed. The message is waiting for the next queue retry.

      • Suspended   The message was suspended by the administrator. For more information, see Suspend messages in queues.

    • Size (KB)   The size of the message rounded up to the nearest kilobyte (KB).

    • SCL   The spam confidence level (SCL) rating of the message. Valid SCL entries are integers 0 through 9, or -1 for internal (authenticated) messages. For more information, see Niveaux du seuil de probabilité de courrier indésirable (SCL) Exchange.

    • Queue ID   The queue that holds the message. The queue identity uses the syntax <Server>\<Queue>, where <Queue> is one of the following values:

      • Persistent queue name

        • Poison   Isolates messages that contain errors and are determined to be harmful to Exchange after a server or service failure. The messages may be genuinely harmful in their content and format, or the messages might have been the victims of a poorly written transport agent or a software bug that crashed the Exchange server while it was processing the otherwise valid messages.

        • Submission   Holds messages that have been accepted by the Transport service, but haven't been processed. Messages in the Submission queue are either waiting to be processed, or are actively being processed.

        • Unreachable   Contains messages that can't be routed to their destinations. Typically, an unreachable destination is caused by configuration changes that have modified the routing path for delivery. Regardless of destination, all messages that have unreachable recipients reside in this queue.

      • Delivery queue name   The value of the NextHopDomain property of the queue, which is effectively the name of the queue. For example, a domain name, Active Directory site name, or database availability group (DAG) name. For more information, see NextHopSolutionKey.

    • Message Source Name   The Exchange component that submitted the message to the queue. For example, SMTP:Default <ServerName>.

    • Subject   The subject of the message.

    • Last Error   The last error that was encountered for the message.

      For example, if you didn't create a Send connector to deliver Internet mail, messages that are addressed to external recipients will go to the Unreachable queue, and the Last Error value for the message will be: A matching connector cannot be found to route the external recipient. For more information about creating a Send connector, see Créer un connecteur d’envoi pour envoyer des messages électroniques via Internet.

      For more information about SMTP error codes, see Notifications d’échec d’état de remise (DSN) et rapports de non-remise (NDR) dans Exchange 2016.

  3. When you right-click a message and select Properties, additional details are available on the General and Recipient Information tabs.

    • The General tab displays the same Subject, From Address, Status, Size, Message Source Name, SCL, and Last Error values that are shown in the list of messages. The following additional properties are also displayed on the General tab:

      • Identity   The identity of the message. The message identity uses the syntax <Server>\<Queue>\<MessageInteger>, where <Queue> is the identity of the queue as described in the Queue ID property, and <MessageInteger> is the unique integer value of the message that's displayed in the Identity property of the Get-Message cmdlet.

      • Internet Message ID   The value of the Message-Id: header field in the message header. This value is constant for the lifetime of the message. For messages created in Exchange, the value is in the format <GUID@ServerFQDN>, including the angle brackets (< >). For example, <4867a3d78a50438bad95c0f6d072fca5@mailbox01.contoso.com>.

      • Source IP   The IPv4 or IPv6 address of the internal Exchange server or external messaging server that submitted the message.

      • Date Received   The date-time when the message entered the queue.

      • Expiration Time   The date-time when the message will expire and will be deleted from the queue if the message can't be delivered.

      • Recipients   The recipients in the message, with any corresponding error messages. To see the status and error messages for each recipient, go to the Recipient Information tab.

    • The Recipient Information tab displays the Address, Status, and Last Error values for each recipient in the message. The Status value for a recipient can be Complete, Ready, or Retry.

 
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